System unreliable
Right in the middle of leaving a text message, system logged me out. Tried to log back in and system continues to log me out and refuses to let me log back in.
By Kevin
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyBSWHealth is a secure, online tool that connects you to your personal health information 24/7.
Mybswhealth (mybswhealth.com) has 8 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
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Right in the middle of leaving a text message, system logged me out. Tried to log back in and system continues to log me out and refuses to let me log back in.
By Kevin
I hate this App to Hell and back!! Never saves information. Can't upload new insurance. System is always experiencing problems. Sometimes, it just shuts down. Piss On Mybswhealth app!!!
By mattwelch
Was talking nurses hot line then lady hung up on me.
By William S.
Always a system problem when Iog in. Can never see test results or messages.
By James A.
I used mybswhealth.com to set up an appointment with a new physician. The process went smoothly until a few days before the appointment I logged on and to my shock I saw it was a video appointment, which I never signed up for! I called and spoke with the office manager in Rowlett, TX. She had zero experience dealing with a VERY upset customer. She said that doctor is not even accepting new patients! Now I need my meds refilled so I have to scramble trying to find a new doctor. Thanks for nothing BSW!
By Bill S.