Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
148 reviews
Mybookcart.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sell Textbooks Online For Cash! Get The Most Money For Your Used College Books. Free Shipping For All Textbook Buybacks. Payment is by Check or PayPal. Type in your books' ISBN numbers into the search box to see how much we are buying your used textbooks for!
Mybookcart.com (mybookcart.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 18 reviews with 1 star · Clear filters
Their app is way behind for one thing. I shipped books May 18th and the app just shows approved for shipping. However they sent me an email saying they reduced the price for one book for a tiny dent in the corner which I considered usual wear on a used book. On the other books I have sent many emails to get the status and so far they just ignore me. I am not happy with the customer service at all.
By Marjorie L.
[ ]..I sent my book about 11 August and received nothing else. Checked status and the buyback is complete and nothing...sent an email to inquire about my payment....you guessed it nothing..
By Me
Probably the worst experience I have ever had with a vendor. They rejected the book they received from me. In their email, they stated that if I wanted it shipped back, to contact them. Three days went by and they didn't respond. I filed a claim with BBB. They finally responded and wanted $12.99 for the return of one book. They also rejected another order and instead of combining those together, they charged $14.99 for the other order.
By Chad B.
MyBookCart claimed that the textbook we sent in was damaged (cover, spine & binding). They sent photos, but we do not believe that those were of our book. This was a test book to check out this service, as we had not used them before. The single book was in very good condition and was packaged very securely with adequate packaging. Under normal shipping, no damage to the book would have occurred. If the packaging was damaged, it should be documented; however, none of the photos that MyBookCart shared included any of our packaging. Has anyone else experienced this?
By j. E.
Be aware! This company provided me half the price of what they offered and claimed the book had water damage. I think this company is scamming half of the people to still get decent reviews. This happened to my friend as well. A photo was sent with water damage and was NOT the book that I mailed to them. I told them to mail the book back and I was send the $10 check and they refused. Do NOT send any books to this company!!!! I will be reporting this to the better business bureau.
By EM
Response from Mybookcart.com· Jul 31, 2024
Before mailing in a book for purchase, please check the book completely for any liquid or water damage. As it states in our terms and conditions, on our packing slips, and in our order confirmation emails, we do not purchase books with any liquid damage. If we do get a book that has liquid damage, a reduced offer may be made, as outlined in our terms and conditions. We inspect every book that comes into our facility for liquid damage. As soon as this customer's shipment was opened, pictures were taken of their book with the liquid damage, and an email was sent. The pictures provided were of the book they mailed in.
They intentionally changed my offer based on “excessive highlighting” (small portion on one page) and lowered it from $65 to $10. When I asked for them to ship it back to me they said I’d have to pay them $10. I use lots of different college book buy back companies and this company if by the shadiest. Be careful.
By Chessica M.
Response from Mybookcart.com· Jul 25, 2024
The book that the customer mailed to us had excessive highlighting throughout the book. It was not just one page, it was pages throughout the book. Also, multiple exercises were completed with the answers filled in. It states in our terms and conditions that we do not purchase books with excessive highlighting or books with answers completed. All books must be received in at least good condition to qualify for the offer quoted. The customer was notified via email, and pictures of their book, along with the highlighting and completed answers, was sent to them. Please do not mail us books with excessive highlighting or with answers filled in / completed. If questions / exercises are already answered, the next student will not be able to complete them for themselves.
DO NOT SELL YOUR BOOKS TO THIS COMPANY. They will say the item was "damaged" in transit and that they are sending it back to you. But guess what, they never send the books back and steal them. Today I received the shipping label back in the mail, which this fake company cut off the package, while keeping the books for themselves. Never sent me the money and just kept claiming the item was "damaged". Absolute BS and they do not care a single bit. Getting rich off of other people. Don’t believe the response from the company. They never sent the books back. They are just trying to save their company so they can keep scamming people.
By JP
Response from Mybookcart.com· Mar 17, 2023
We understand your frustration. In this instance, we did not receive any books from you as the package was damaged in transit. It is very important to package books in a sturdy box or envelope. Please include plenty of packaging material to prevent the box from being crushed. Also, use plenty of tape on the top and bottom of the box to seal the package. If re-using a box, please reinforce any existing tape with new tape to strengthen the seal. The damaged package was refused and returned to the customer in the same condition we received it in.
Order # 220611-3 Sent three textbooks through USPS. Shipping tracking never shows that they arrived. Heard nothing. Checked in 4 weeks later and was told the books were damaged in transit, could not be accepted, and were mailed back. Nearly 4 weeks later and have never received the books. Messaged them again and have not heard back. Did they steal them? Maybe. What are the odds the package is damaged on the way there and then lost on the way back? I sold some other textbooks around the same time through SellBackYourBook.com via UPS and received my PayPal credit within a couple weeks.
By Josh
Response from Mybookcart.com· Dec 30, 2022
We understand your frustration. It is very important to package books in a sturdy box or envelope. Please include plenty of packaging material to prevent the box from being crushed. Also, use plenty of tape on the top and bottom of the box to seal the package. If re-using a box, please reinforce any existing tape with new tape to strengthen the seal. The damaged package was refused and returned to the customer.
