It was good in the beginning
It was good in the beginning. I received my HRT and my physician was very communicative. Then I decided to switch from my local doctor to MyAlloy to help with my GLP-1. They do not provide it, they charge a monthly “consultation” fee of $39 no direct communication with a physician then you are supposed to get a link from the pharmaceutical company and buy it from them directly. This was successful twice. Now my HRT is a generic brand of patches that falls off every time I change clothes, I’m getting charged my weight loss consultation fee, being sent and charged for meds I’m not requesting and unable to get the link to order my GLP-1. I cannot manage my subscriptions for my weight loss meds because they have disappeared from my account but I’m still being charged. I have reached out and each time the response does not address the issues and is repetitive if what is on the website, which isn’t helpful which is why I reached out to customer service. I’m very disappointed because it start well and was convenient. I’ll be glad to go back to My IrL doctor who charged one office fee a year for my HRT and once a month Dr visit charge that was included in the cost of my medication.Aunt they can eventually sort it out but I need to move on and be sure I’m getting my meds. Very disappointed
By Jan H.
Response from Alloy Health· Jan 20, 2026
Hi there! I'm so sorry to hear you have had a negative experience on the platform. We most definitely do not want that for you. I have requested your information so that we can assist you further!



