Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,027 reviews
Alloy HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,027 approved reviews, newest moderated first
Alloy is a very helpful resource for HRT. I am very impressed with the quick response time when I’ve had questions. I’m feeling good. I’m hoping to move into my menopausal years in good health with Alloy’s assistance.
By customerJI S.
refund policy. i just canceled and want to return my first order.
By jane doe C.
Response from Alloy Health· Jul 29, 2024
We are so sorry you aren't happy with your experience. We don't see any contacts from you requesting assistance for product refund so we sent you an email just now to see how we can help!
Improvement in any part of my body.
By Stefka V.
the experience was seamless and convenient. There is great follow up post delivery of my prescriptions.
By Michelle
I ordered my medicine on July 2, 24. And have not received them. I was told they were shipped twice and both times returned to sender. I have spoken to Alloy representatives multiple times on the phone, texted, and emailed and been charged for the medicinw and three weeks later have not gotten any results.
By MTcustomer
Response from Alloy Health· Jul 29, 2024
We are so sorry about the issues with your shipping address. We do see that after your July 2nd address, you had successfully updated your address which explains the first shipment failing. But the reshipment should have gone to the right place! We are working on this now and will follow up with an email.
I’m giving a rating of 2 stars so far because communication has been unclear and inefficient, and receiving treatment has been slow. Initial intake went well. I ordered the prescribed medication right away. Then two weeks later I got a canned follow up email checking how the medication was working. I hadn’t even received it. So I messaged my provider who checked on it and then told me it got hung up in the pharmacy because of an allergy I listed. They sent me another canned message after that about how I should send shipping inquiries to their customer service department instead. What? The provider didn’t even know I hadn’t received the product and didn’t follow through with any issues until *I* said something. I had no idea there was a shipping problem, only that I hadn’t received anything and I thought it was weird that they’d send me a survey prematurely. Maybe the pharmacy and providers need to improve in house communication? It has now been over three weeks and I’m still waiting for my medication. Just got another canned follow up email asking how things are going. I directly asked the provider about whether the medication contains my allergen. They never answered my question. They just said the medication is on its way. I really hope my allergy was taken seriously. I’m a little apprehensive.
By customer
Response from Alloy Health· Jul 29, 2024
We are so sorry for the frustration here - it looks like your order arrived 7/27 but please reach out if not! We will also send an email with the full ingredients list for you to review.
My skin looks and feels amazing! Im 49
By customer
Sorry to say that I am very disappointed with my experience with Alloy. I paid the referral fee of $49 only to find out days later that the doctor assigned to me would not prescribe the patches I requested. I really thought that Alloy was open to helping ALL women acquire HRT treatments. I asked for a second opinion and was ignored. I suggest you think twice before trying this service!
By Boriginal
Response from Alloy Health· Jul 29, 2024
We are so sorry that you did not receive the outcome you were hoping for. Alloy is here for all women but just like going in person to a doctor, and especially in the case of telehealth where we have to be more conservative, there is never any guarantee of treatment. Decisions are made on a case by case basis and not everyone's health history is treatable over telehealth platforms. Again, we know this was frustrating and wish you the very best on your health care journey!
