Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
Mount Vernon Carpet OneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated, our philosophy is all about helping people create beautiful and comfortable environments that reflect their personal style while standing the test of time. For over four decades we have been serving Skagit and surrounding counties with superior design skills, expertise, enthusiasm and passion. We love our community and are proud to be your local interior color & design center.
Mount Vernon Carpet One (mvcarpetone.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
129 approved reviews, newest moderated first
Just finished an extensive remodel and couldn't be more pleased with the products we picked, the installers and the designer who guided us the whole way. Thank you Debbie!
By Steve and Susan E.
Response from Mount Vernon Carpet One· Jan 18, 2017
Steve and Susan, It was a pleasure working with you both! We hope you enjoy your new floor for years to come, and thank you for the positive review!
We bought carpet, tile, counter tops and flooring from Carpet One. We are thrilled with the results of everything. Debbie was amazingly helpful. I would use them again in a heartbeat.
By Daphne F.
Response from Mount Vernon Carpet One· Jan 18, 2017
Daphne, We are so pleased to hear that you are enjoying your floor and countertops! Thank you so much for taking time to write this review and we look forward to do business with you down the road!
Carpet one's installers did a very poor job to the point that the work needs to be done and the product replaced. Carpet one's response: "not our problem".
By Kathy Peebles A.
Response from Mount Vernon Carpet One· Jan 17, 2017
Hello Kathy, We are so sorry to hear that you are unhappy with our service. We take a lot of pride in providing excellent customer service, in fact an outstanding customer experience is the principal our company is built on. In regard to your Kitchen countertops, it was our understanding that the issues were all resolved. We worked with your general contractor to provide materials so that they could complete the repairs that were their responsibility. If there is anything more that we can do to help, please let us know. We appreciate your feedback and your business!
The Carpet One team was great. Tanya was knowledgeable and helped me pick from carpets I could afford and wanted. She made the process easy. The installation team was professional and courteous. Highly recommend their services.
By Jennifer E.
Response from Mount Vernon Carpet One· Dec 20, 2016
Jennifer, thank you for the kind review! We were happy to work with you to find the perfect carpet for your budget and style! We hope to work with you again in the future!
Our salesman, Morgan was extremely knowledgeable about the flooring products, kept us informed every step of the way, and truly wanted us to be completely satisfied with the product we purchased. The installers were on time, respectful, and did an amazing job installing our beautiful floors. They also cleaned up after themselves, which was much appreciated. My husband and I would recommend Carpet One to our family and friends. Thank you.
By Phil & Karin S.
Response from Mount Vernon Carpet One· Dec 19, 2016
Phil & Karin, thank you so much for the positive review! Our goal is to provide the best services to all our clients and we want them to feel more than satisfied with the final product. We also understand the importance of treating a home we work at like it is our own! We hope you continue to enjoy your new floor!
I went in looking for a paticulare pieces of Tile. Morgan helped me. Placed the order, when the order came in there was a broken piece of tile. He asked his boss if he could give me the sample on the floor. He was able to an now our bathroom is ready this weekend for your annual Christmas party!!! I love the tile an we are very happy with our project!!! THANK YOU MORGAN!!!
By Melissa K.
Response from Mount Vernon Carpet One· Dec 15, 2016
Hi Melissa, Thank you so much for understanding and allowing us to give you the sample floor! We appreciate the positive review and we hope your party goers enjoy your new floor as much as you do!
I loved working with Alissa on putting together the flooring and making everything work. She also sent us great people to put down the flooring. Knowledge, caring, hard working and wanted to present their best work. I would recommend all of them to anyone needing flooring. It is beautiful.
By Kathy C.
Response from Mount Vernon Carpet One· Dec 14, 2016
HI Kathy, it was a pleasure working with you! Thank you for the positive review and we hope to do business with you down the road!
Morgan helped us pick out the best Flooor for our needs. The installer was fantastic! He did a beautiful job! He was very informative and professional. Great job to all!! Pam & Leif
By Pam L.
Response from Mount Vernon Carpet One· Dec 13, 2016
Pam & Leif, thank you so much for the positive review! We are happy to hear your love your new flooring and even happier to hear that we were informative! We hope you enjoy your floor for years to come!
