Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
57 reviews
muuvSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MUUV is a moving revolution. We designed MUUV from the ground up to be the ultimate moving experience from start to finish. Not every move fits in the same box. That’s why we provide a tailored experience just for you. With MUUV, you’ll get a full-service experience that starts with a relocation expert assigned to your account, and you won’t need to speak with anyone else. No need for an in-person site visit. MUUV lets you do a mobile site visit over FaceTime, or a WhatsApp video chat anytime. Your recommendation covers move type, packing needs, and if you’re interested one of our special services (from carpentry to either build that book shelf you always wanted, to our organization gurus to help you pack or unpack). We also have storage solutions to help you with space management. We will help you set a date and get you a guaranteed quote. Our tech-forward process puts you squarely in the driver’s seat, and our professional movers (who just happen to live in your city) can promise you an experience that’s stress-free, sustainable, and enjoyable. You get movers who understand the latest safety practices, local and statewide regulations, and leverage the MUUV platform to your advantage at every turn. Our clients love moving because we love moving them!
muuv (muuv.com) has 57 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
57 approved reviews, newest moderated first
HORRIBLE, HORRIBLE SERVICE!!!!!!!!!!!! I ORDERED BACK IN JANUARY, AND STILL HAVE NOT YET TO RECEIVE MY ITEMS! I HAVE ASKED FOR A REFUND SEVERAL TIMES NOW AND ALL I KEEP GETTING IS “MY PACKAGE IS BEING SHIPPED OUT”… NOTHING BUT A SCAM!!!!!!!! NEVER AGAIN WILL I ORDER FROM HERE….
By Samantha C.
I placed an order with this company back in November, I still haven’t received my items and I have been asking since January for a refund and they are refusing to give me my money back. She keeps just saying that they are dedicated to sending me my order and they are completely ignoring the fact that I have been saying I want my money back for two months.I have been speaking with Rachel Peake who is the Head of Customer Care. If I could give 0 stars I would!
By Monte K.
Zero stars. Placed order 2 months ago and still have not received. Automated “so sorry for delay” responses to each email to customer service with no resolution. I have asked for a refund and still same automated response. I would never recommend ordering from them
By Wendy H.
Never again! T I bought 4 pants 6 shorts xl and they only sent me 1 pair and the wrong size! I sent them screen shots of what I got and what I ordered! They will not send me the items that I wanted nor will they give me a refund. Been fighting with them since January 15. I still have not received any more items that I ordered and the size. I'm very upset. I would hate to have to take them to court for my order it was 55$ however if I would have atleast got the correct size for the one wouldn't be so bad but they been fighting with me. I have proof of everything . Really sad
By Krystallynn
I ordered 3 pair and only receive one pair. It was the wrong color and size. I requested a refund but I have yet to get a response. I will be reporting them to the better business bureau, I suggest everyone here do the same.
By CrimsonChixx
Ordered from this site in November 2023. Still have not received product I order. Have contacted customer support since January with no resolution. Horrible experience. Requested full refund and have been told since November that they are shipping product in the next few days. DONT EVER BUY FROM THIS SITE. It is definitely a scam!!!!!
By Connie M.
I would give 0 stars if could.. I also ordered several items and only received 1 pair of extra small leggings. There wasn’t even a size on them. It wasn’t even what I had ordered. They will not refund my money and keep saying my other items were outta stock but will send out as soon as they restock. DO NOT ORDER FROM THIS WEBSITE!!!
By LaShonda D.
If I could give 0 stars I would. I ordered 4-5 things and I only received 1
By Kyah M.
