I can only wear one of the three pairs.
I can only wear one of the three pairs.
By Blues H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 476 reviews with 3 stars · Clear filters
I can only wear one of the three pairs.
By Blues H.
i was attracted first by the pricing,first one of the glasses prescription was not good, so they sent me a new one , after one of the frame broke after a couple of month so they gave me a 40$ on my next order, and now i only have one that is still good , a other broke, and one the nose pin broke, So in conclusion , good pricing, good client service, but frame are made in a lower quality, but that goes with the price
By Patrice
I bought the 3 pairs of prescription glasses, all same type, two of them are great, but the third pair I can't see well with. I think the third pair is a wrong prescription.
By Foung
Response from MuukalOptical· Aug 10, 2024
Yes, we received your feedback on August 8th and believe we are already handling this case. Thank you for your patience
My sunglasses were the right prescription but my other glasses seem to off. Everything looks like it's too close. I tried to do a break in period and literally was falling everywhere. So stopped.
By Steph
The price was good but on my sunglasses the arms are too wide and the glasses fall off of my face.
By Cc
Customer service never responded to me. I emailed 2 times about my latest order. I had paid extra to get the glasses that resisted smudges and finger prints and ALL pairs are HORRIBLE and i can never get them clear..its like looking through fog. Its like they were not the correct lenses
By Jennette K.
Response from MuukalOptical· Aug 9, 2024
Hello, we have received your comment and you have been saying that we will not reply to you, but we have not received any emails from you
Shipping took a long time. I really like my glasses.
By classic_leo
Only 1 of the 3 pairs I ordered fits properly. Wish I had only ordered 1 and saved $
By Amy