Overall
Overall, I love the sunglasses but it did take a long time to receive them to the point I had to call to confirm my order over 6 weeks later.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 771 reviews with 4 stars · Clear filters
Overall, I love the sunglasses but it did take a long time to receive them to the point I had to call to confirm my order over 6 weeks later.
By customer
I found the website a little frustrating to use at first. I wasn't sure how to add to my cart. Once I figured that out, I was fine. I am enjoying my 3 new pairs of glasses. The quality is good and the fit is fine.
By customer
I paid for the photochronic lens, idk if those are different from the transition lens or not but I do know they don't get as dark or as fast as transitions! I paid for expedited shipping got them in 2 weeks,I give the thumbs up on that. They respond quickly and are very helpful! Lora Fuchs
By Lora
Response from MuukalOptical· Apr 5, 2026
Sorry, you placed your order on March 21st and it will take about 5 days to customize and cut the glasses. Advanced Shipping delivery will take about 2 weeks. It is April 5th now and everything is within expectations. Thank you
I am extremely impressed with your product! The glasses are everything that I could hope for, with regard to quality, fit, and function. The pricing seals the deal! My only "complaint" is the lack of communication. Order receipt was not acknowledged, and there was no communication regarding progress or shipment. The only way to find out the status was to log in to the website to track the order.
By Mike
I really like the quality of the glasses and sunglasses and they arrived quicker then I expected. My only complaint is my glasses colors did not look as vibrant as the picture.
By Darcy S.
Love the glasses I ordered and pricing is great but it did take longer to arrive than scheduled.
By Carra W.
Great quality. Great price. Great job.
By Walker
The prescription arrived perfect on both pairs of glasses. They fit well and the cost is very reasonable, and arrived quickly.
By Michelle