J'ai une erreur de commande…
J'ai une erreur de commande malheureusement sur une de pair de lunette les noirs avec des oreilles de chat. Qui non pas eu leur verre progressif.
By Julie B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 771 reviews with 4 stars · Clear filters
J'ai une erreur de commande malheureusement sur une de pair de lunette les noirs avec des oreilles de chat. Qui non pas eu leur verre progressif.
By Julie B.
I was able to cancel an order prior to delivery. I had not noticed the bridge measurement because I wanted the style so badly. I was refunded in full except shipping which was great
By Linda C.
I am quite pleased with my new glasses. Thank you for your quick service.
By Donna
Received my two pairs of glasses but one is harder to adjust to. They are thr same perscription but placement of progressiveness is not the same.
By customer
Great glasses! Correct prescription, look fabulous. Wait time quite long & no glasses case/covers. Arrived safely & packed well in plastic clip lid box.
By customer
The only thing I found that was wrong, is my sunglasses aren't as dark as the picture said they would be
By Kim
I only received two set of glasses not three?Edited ..They are sending the third pair I will revise again if they are received.
By customer
Response from MuukalOptical· Apr 12, 2026
Hello,because one of your frames is out of stock. We sent an out of stock email on March 31st, but you have not replied yet. LISA has already replaced the frame for you, so is there any misunderstanding?
Both pairs fit perfectly. However the pair that appeared as strong blue on my screen, is actually more of a dark gray. Disappointing. Otherwise, I’m quite pleased wih my purchase.
By Aline