Frames are great but the lenses are not
Frames are great but the lenses are not
By Kit
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 476 reviews with 3 stars · Clear filters
Frames are great but the lenses are not
By Kit
I ordered 3 pairs for my daughter and all worked well. They were received promptly too. I also ordered 3 pairs for myself. Both of us have high prescriptions but I also have a progressive lens. The progressive lens is off. I can see distance but when looking at things around me it's blurry. Yet I can read a book with them. I think the progressive lens should have started lower on the lens.
By customer
The glasses were ok but some of the quality was not good. The rhinestones slid off the frame and I had to reattach them. And the green frames the lenses are off and hard to see through. The price was okay and I plan to use them.
By CHRISTINA
The lenses seem to be a good quality. The frames are a bit flimsy and sit funny. The lenses feel like they could pop out while I am cleaning them. But for the price I can't complain to much.
By customer
I only received 2 pair and ordered 3. Missing the Brown Bora sunglasses
By Tasha B.
glasses came in with a need for adjustment, one side of the temple is higher than the other, will need to take them to an optical shop so I do not break them
By RUBY B.
The quality of the some of the frames are a bit inferior in quality. I just received them so now I need to wear them to see if the lenses work well.
By customer
The glasses are cute. But 2 of tge pairs dont have the prescription in them. They just sent sunglasse with no prescription.
By Jen