Mutual of OmahaReviews of mutualofomaha.com

I have a small life insurance policy that I have paid the premiums for over 10 years. My policy has a writer on it that pays up to 80 percent if you have heart attack or are diagnosed with cancer. I had a heart attack and when I tried to file the company took nearly 2 years to send me the application. When I finaly get the paperwork it says that I had to file within 1 year so all those payments were just a waste of money.

My father paid 800 a month for decades for long term care insurance. Every month they are weeks behind on payment He has to call numerous times just to get payment. They should be looked at by the government because they are not meeting their obligations If aa negative rating were there id use it DO NOT USE THIS COMPANY FOR ANYTHING. CUSTOMER SERVICE WILL GIVE YOU THE RUNAROUND.

What a surprise, they don't want to cover anything. The meager $1500 a year and they do everything to have an excuse why to pay little to nothing. $2500 I need to have, not cosmetic, they only paid $200. Might as well not have dental insurance and just do cash since it is not much difference.

The mutual of Omaha supplemental issue for cancer heart and stroke protection is the biggest ripoff, the DO NOT PAY , don't waste your money.After having a heart attack and bypass surgery, they wouldn't pay anything.

No emails for over a yr until the last 2 months (thats how i found out), Basically been robbing me for over a year, i keep telling them to cancel the accidental policy but they wont. DONT do any business with them. BIG BIG SCAMMERS

Horrible customer service! I started a refinance process, but decided to go with a different lender which I have the right to do. I had not heard anything from them at all until the other lender requested that my case be transferred. At that point, they continually stalled to transfer my case including the appraisal I had paid for, harassed me at home AND at work, left harassing voice mails for me... so immature. I do not recommend working with them!

After our parents passed, my brother informed me they had a Mutual of Omaha life insurance policy in my name. At 53, this was news to me. I call Mutual of Omaha to inquire, after providing my name, DOB, SS my parents full names and DOBs, I was assured there was no such policy. They did suggest provding the bank account and routing number used to pay. I call back give all the same info plus banking, no policy found. Waited a few days, called back. Gave the same info again with bank info and yes, there is a policy. I'm given the number, i repeat it back to confirm and the ball is rolling. They sent forms to complete since I chose to cash it out due to it being a small amount and I already had a better policy. I complete the forms and email them back. Four days later I get an email the policy number is incorrect. I check the information as given to me and resend. Days later, policy is incorrect. I email back and ask for the guidance on how to get the number since this is what I was given and confirmed. No response after several days so I call back and am given a different policy number, with half the digits. I re-submit the forms and wait. A week goes by, on day 10 I call to see why I never got a response. I get the "In all my time at Mutual of Omaha I've never seen this happen", they somehow overlooked the email with the correct information, the lady verified it was in the file, and was correct and should have been processed in 72 hours max. She assures me it will be placed in priority and be processed in 24 hours. Nine days later I check back in, was processed four days after the 24 hour window. Now a decent company would expedite the process, nope the only possible way to make it worse was to use the USPS. Seven days from Omaha to Denver. Nice way to wrap up the experience.

These scumbags won’t stop harassing even after I repeatedly asked them. And if you get someone on the phone .. they talk over you to sell more stuff. Be aware of these barrage of calls anytime any day . SCUMS.