Mutual Credit UnionReviews of mutualcu.org

1604 Cherry Street, Vicksburg, Mississippi

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4.8/ 5

Excellent

241 reviews

Mutual Credit Union4.8Excellent

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About Mutual Credit Union

Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL.Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets.Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money.We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution.In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."

Mutual Credit Union (mutualcu.org) has 241 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.

Also known as: mutualcu.org
Website: mutualcu.org
Category: Banking & Money
Location: Vicksburg, Mississippi
Listed on The Fair Hearing: 2026

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Sep 7, 2021

Mutual credit union at Charles Ext 1251

Mutual credit union. Charles at Ext 1251 . He literally called me a liar, told me to shut up that I was a liar and not someone he wanted have associated with them ! Yes my truck got repo but I was making payments to catch up and on their word had 30 to do so ! But they repo me , I pd repo fee and the $200 left on my past due account, the repo company stole $500 out of my truck ! Yes stole it . Charles tell me I’m a liar to shut up there was no way I had $500 in truck for them to steal ! He proceeds to threaten me with not returning my truck after I had pd ! Then repo company watched video seen their driver take the money out of my truck ! Repo company apologized repeatedly returned my money and refunded the storage fee , repo called Charles at Ext 1251 and explained I wasn’t lying , I was being honest and had cooperated nicely , Charles then speaks to me to say I guess you wasn’t wrong , don’t be late or I will repo again ! Charles sir my truck was in shop for over 2 months , yes I work 75 hrs a week yes I hit a tough spot on cost of fixing truck , but I did let you know and I was making payments to get back up to date , yes Charles not all people are liars !!! You sir do not have any right to speak to anyone the way you spoke and yelled at me! And I was doing the right thing , I was making payments, hitting a tough spot in life doesn’t make someone who is trying a liar… not everyone is bad in life , before you yell and judge and accuse look at the facts before you sir !!! I accepted the repo apologies, and the guy was fired for stealing my money that You MR Charles said I couldn’t have nor didn’t have !!!

By Gena S.

Response from Mutual Credit Union· Sep 9, 2021

Hi Gena, someone from our team has reached out to you to resolve this matter. If you need additional assistance, please contact us at [email protected] or give us a call at 877-457-3654.