Professional and polite
Professional and polite
By KRISTY
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
241 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL.Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets.Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money.We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution.In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."
Mutual Credit Union (mutualcu.org) has 241 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
241 approved reviews, newest moderated first
Professional and polite
By KRISTY
Sarah Belk was awesome in getting us set up with a checking account and savings account. Can’t wait to move up to Mississippi and have this Credit Union take care of my banking.
By PAUL
Excellent Service--- Thank you
By AUDREY
My agent was super sweet and took her time with me.
By Katangela S.
I was denied because if my credit score,if you would had carefully reviewed my credit profile you would have seen that my credit score was down because of credit card use, that was the purpose of the loan to pay off my credit card
By Alphonso J.
Response from Mutual Credit Union· Mar 11, 2022
Hi Alphonso, I have passed along your comments to our lending team and they have agreed to take another look at your application and get in touch with you. Thanks!
Love this credit union. It's so convenient and don't have to wait long to get waited on.
By MILISA
Happy with my membership.
By The C.
Very kind and helpful tellers
By CAROLYN