MusicbedReviews of musicbed.com

I've been using Musicbed since 2014, and it's been an incredible creative resource throughout all these years. As a filmmaker, I've always appreciated the quality of the music, the thoughtful curation, and how much the platform understands the connection between music and storytelling. Beyond the music, their customer support has always been fantastic — kind, understanding, and genuinely helpful.

Olivia at Musicbed has been an absolute pleasure to deal with. As a customer, I couldn’t be more impressed with the level of service, care, and professionalism she provides. She is incredibly helpful, responsive, and genuinely committed to making sure her customers have the best possible experience.

best music platform in the market, worth every penny, amazing support team!

Love their catalog - tons of high quality tracks that fit every mood. Plus, when YouTube didn't want to clear a claim, MusicBed's customer service was A+ and made the error resolution process quick and easy.

The response was very fast.

I had a query! Jeremy responded within 12 hours. Given the time zone difference between us that was quick! The information within the response was precise and the tone of the email polite, efficient and supportive.

Our experience with Musicbed has been incredibly frustrating, particularly when trying to cancel our subscription. In May 2026, we contacted Musicbed specifically to ensure our subscription would not renew in August. We had discontinued our video business and no longer needed their services. We believed we had taken the necessary steps to disable automatic renewal. Despite contacting them months in advance, our subscription renewed anyway, and we were charged for August, September, and October. After multiple emails explaining the situation, Musicbed insisted they had no record of our cancellation attempt and refused to refund any of the charges, even after escalating the matter to a supervisor. They eventually agreed to cancel the subscription and waive the remaining $809.82 in payments, which we appreciated. However, they still refused to refund the charges already collected. What makes this particularly disappointing is that we made an effort to address the cancellation well before renewal. Instead of finding a reasonable resolution, we were repeatedly met with references to their billing policies. We understand that companies have contracts and policies, but customer service should also involve listening to customers and considering individual circumstances. Based on our experience, I would strongly caution anyone considering Musicbed to thoroughly understand their renewal terms and make absolutely certain they receive written confirmation of cancellation. Unfortunately, we cannot recommend Musicbed after this experience.

Incredible music library, with top quality selection of music tracks. The biggest plus is the support - such quick and helpful personal replies (in this world dominated by AI and bots). I had a very important issue that was handled quickly with such kindness and care. Thank you Olivia, for being there for us when we really needed the support. Highly recommend this team - worth every dollar.