fast response
fast response
By Joy
Response from Musely· Jun 23, 2026
We are happy to hear you were pleased with the speed of our response. :)
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 1,384 reviews with 5 stars · Clear filters
fast response
By Joy
Response from Musely· Jun 23, 2026
We are happy to hear you were pleased with the speed of our response. :)
It's working little bye little yes thank you
By Michelle
Response from Musely· Jun 23, 2026
Consistency is key! Thank you for your review Michelle! :)
I very much appreciate the prompt attention to my request.
By Kelly Y.
Response from Musely· Jun 23, 2026
We are so happy to hear that you are loving the support for our team. :)
June 20, 2026 I have been using Musely products for a couple of months now and I am so happy!😁 My face has cleared up so much as well as other areas, I can truly testify that Musely works.😊🥰❤️❤️🤎
By A. D.
Response from Musely· Jun 22, 2026
We are so happy to hear that you are loving your treatment, thank you for sharing your experience! :)
Quick response from doctor on approving the medicine and quick delivery
By Colleen M.
Response from Musely· Jun 22, 2026
We are so happy to hear that you've been enjoying your experience! Thank you for your positive review! :)
Exceptional
By customer
Response from Musely· Jun 22, 2026
Thank you so much for your review! We're thrilled to hear that you had an exceptional experience. Your support means the world to us, and we're grateful to be part of your journey. Thank you for choosing Musely! :)
Had a really good experience with customer support. I couldn’t get the eye serum out of the bottle. They are replacing the product.
By Anonymous
Response from Musely· Jun 22, 2026
Thank you so much for sharing your experience! We're delighted to hear that you had a positive experience with our Customer Support team. Thank you for your patience, your kind words, and for being a valued member of the Musely community! :)
Customer service was incredible. :) Responses were timely and the solution was more than fair.
By Cassandra
Response from Musely· Jun 22, 2026
Thank you so much for your kind review! We're delighted to hear that you had such a positive experience with our Customer Support team. Providing timely assistance and fair resolutions is incredibly important to us, so it's wonderful to know we were able to meet your expectations. We truly appreciate your support and thank you for being part of the Musely community! :)