Solved my issue
Solved my issue. Friendly, professional, fast and easy.
By Jannette D.
Response from Musely· Oct 22, 2026
We are so happy to hear that your issue was solved quickly and simply. Thank you for your review. :)
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Solved my issue. Friendly, professional, fast and easy.
By Jannette D.
Response from Musely· Oct 22, 2026
We are so happy to hear that your issue was solved quickly and simply. Thank you for your review. :)
I had a question about the dark spot cream consistency. The support was answered quickly and advice was good.. I have been getting g this cream for several years and never had the problem before. So why this time? Not sure but the information that was given worked.
By Lorna
Response from Musely· Oct 22, 2026
Thank you for your continued trust in Musely! 💗 We’re glad our Support Team was able to assist you quickly and provide helpful guidance. We appreciate you sharing your experience and are always here if you have any questions!
fast service
By Carol
Response from Musely· Oct 22, 2026
We are so happy to hear that you found our assistance quick and easy! Thank you Carol! :)
Musely Eye Serum Is Amazing And A Must Have
By Vivian
Response from Musely· Oct 20, 2026
We are so happy to hear that you are loving The Eye Serum. Thank you for leaving a review. :)
Very satisfied with the customer service. The prescription was not working for me, and after contacting the doctor, she adjusted my prescription and I was not charged for the adjustment.
By Beatrice
Response from Musely· Oct 20, 2026
Thank you for sharing your experience! We’re so glad our team could help you find a treatment that works better for you. We appreciate your kind words and are happy we could help make the process a positive one!
I previously used the product and switched for a while. I still had rewards left and I was able to use them to purchase the new peptide serum which I just received , fingers crossed I see results. I never had an issue with customer service , I could stop my subscription with no issues at all , everyone is very nice and helpful !’
By Pattie
Response from Musely· Oct 19, 2026
Thank you so much for sharing your experience! We’re so glad our team has been helpful and that you were able to use your rewards toward our The Peptide Serum. :)
Excellent response and prompt.
By Va
Response from Musely· Oct 19, 2026
Thank you for your kind words! We’re glad you had a positive experience with our team and appreciate your support!
Anne was very understanding and extremely helpful. She was pleasant and very easy to talk to. She wanted to make sure that she answered all of my questions and was very helpful in reactivating products that I wanted to continue to receive. Outstanding customer service and support.
By Nijole Y.
Response from Musely· Oct 19, 2026
Thank you for sharing your experience! We’re so happy to hear that Anne was able to answer your questions and make the process of reactivating your treatments easy. We’ll be sure to share your kind words with her! :)