Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
173 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own.Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf.We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't.We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to.Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Murphy Door® Showroom (murphydoor.com) has 173 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
173 approved reviews, newest moderated first
Wow. After visiting your beautiful showroom, we were impressed with Mark's help, and ordered a door. Before we could get to our hotel, Savanah had texted me. Then she called and verified the order, everything was very professional on her end too! You guys are doing a great job! Thank you!!!
By DAN H.
We ordered our first Murphy Door online. TBH, we were a little worried with ordering online given the dimensions and sizing. But, soon after the order was placed Vica Robertson (concierage) reached out to us and verified every measurements and options before finalizing the order through. We get constant updates and have a direct line to Vica whenever we need updates. We are looking forward to receiving the door and installing it.
By Ashwin B.
“Vica at Murphy Door was a pleasure to work with — knowledgeable, responsive, and helped me find the perfect hidden panel door for my space. Highly recommend!”
By Jason G.
Amazing follow up with my order and walking through details to make sure I was getting what I wanted. Vica was super helpful and even pointed out some things I didn’t really need with my order.
By Darin P.
I appreciated working with Vica. She kept me informed of the door status and went out of her way to ensure a replacement part was made available for purchase when my builder ruined a part. The doors look pretty awesome and I've had a lot of compliments.
By Julie J.
Vica Roberson was very help placing our order and answered all the questions we had for her. Great experience
By tristan A.
The quality of their product is great and their staff is simply outstanding. Soon after my order was placed, I received a call from Vica, who became my personal concierge for this order. She guided me through every step of the process. There was a snag with the order upon delivery but this was quickly escalated by Vica for resolution. The issue was immediately addressed and might I say that the issue received attention from higher management to ensure it was addressed correctly. It made it feel that they took personal interest in getting the issue resolved. I could not have asked for a better response. Vica has checked in through the installation process just to see if there is anything else they can assist with. I will certainly recommend their product to other people. Kudos to Vica and the rest of the Murphy Door team.
By Trish P.
Great experience with Vic! Details covered, instructions were clear (from care and paint composition to delivery -and the invitation to call/text/email with any follow up.
By Dan C.
