Vica was very courteous and made sure…
Vica was very courteous and made sure my order was correct. She also gave me some good information for when I receive my order.
By Greg
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
173 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own.Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf.We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't.We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to.Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Murphy Door® Showroom (murphydoor.com) has 173 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
173 approved reviews, newest moderated first
Vica was very courteous and made sure my order was correct. She also gave me some good information for when I receive my order.
By Greg
Alijah was dope. He was really nice, personable and helpful. Actually one of the few customer service people that I enjoyed talking to cause he seemed like an actual person with a life and not some npc reading a script.
By Alishia F.
Great customer service, Alijah was awesome and answered all my questions, thanks!
By Andrew G.
Vica Robertson was a great and through, it was very much appreciated
By Megan N.
Savanna was very informative and helpful, Assume your product will be just as great as the service I have received this far 😎👍
By Svein
It was easy to order online. Once I ordered Alijah reached out and was fantastic! He made sure I had completed my order correctly and answered quite a few questions I had. He was able to text me which was easier while I was at work. He sent me pictures of what the latches would look like. We had a confirmation phone call that was quick and easy. He was great to work with.
By Meghan H.
Elijah was clear and very helpful in understanding the next steps and process for our order
By Christina G.
Vica has been incredibly helpful! Super grateful for her assistance!
By Jeff G.