MunchaddictReviews of munchaddict.com

Been waiting over a month for my box and still haven’t received it. It was suppose to be a birthday gift for my father who has cancer. Their customer service is horrible. Nobody will refund my money or tell me what’s going on with my package. This company is a scam. Do not order from here they will steal your money.

This company's website sucks. first of all, when I first signed up to give the subscription to somebody this company adds on a bunch of other things. They're supposed to be one time free gifts. Well, they add it to my monthly subscription and charge me for it every month. i tried multiple times to cancel those things. I would go on the website, cancel them and the next month, come to find out, it never got canceled. I go back on the website. The stuff's still there for some reason. It's some sort of weird website magic, where they show your page where everything is updated, and everything's good. But on the backend, there's nothing updated, and they just keep doing the shit they keep doing. So I send them a nice email explaining what happened and asked them to correct it, and they don't do anything about it. it literally took me six months to get them to stop tacking on extra freaking charges and charging me for things that I specifically said I don't want and also selected on the website that I do not want. and magically it would appear anyway as if I never did any of that. it feels like gaslighting. And this past month, the person I gifted the subscription to moved to a different house, so I updated the address for them on my account. and guess what? Today that subscription went out to their old address anyway. i had the new address set as a subscription address. But yet that didn't matter. They're just gonna send it to whatever address they want to. They don't actually look at what I selected as the subscription address. they just send it to you the same one that it was sent to before, and I can only imagine that they're just laughing like, oh our customers are stupid. They're filling out stuff on their accounts. Thinking it actually makes any difference, ha ha ha. this morning, I emailed them to tell them to cancel that subscription and to refund the prorated amount of what I had already paid that will go unused. and I would bet you they will ignore that also. if you do business with this company, beware they absolutely do not care about what you want, they only care about what they want. They want their money and they will take it from you however they think they can get away with it. and they certainly don't want to have to deal with you, so good luck if you choose to do business with them anyway. you can't say I didn't warn you. Edit: I will come back and edit this review if they actually cancel my account today and issue the refund for the prorated amount that goes unused and after I see that refund actually hit my bank account.

Really bad customer service. I ordered a large box subscription. My first and only box arrived with no shipping material in the box to protect the contents. Cookies were in the form of powder once they arrived and I was missing 3 items. I politely emailed their customer service email and immediately received an automated response that basically said I'm SOL and if I have any issues beyond that, I could send yet another email and they might get back with me if possible. What??? Seriously?? I just spent $50 plus for trash and didn't even receive everything i paid for. I of course went through the tedious task of canceling my brand new subscription, I still haven't heard anything from the company, I doubt I will.

The snacks are tiny, the added box is absolutely way to small. Its essentially dollar store snacks.. The drink that is supposed to be in the monthly box isn't there. They don't promise an amount of snacks it's between 12-15. My friend ordered snack crate, it was less expensive, packaged better, better sizes. Just a way better quality and less expensive.

I wish I could give zero stars . Absolute SCAM. Even after I prepaid for 6 months they kept charging $45 on cc every month when I realized it I canceled by subscription still kept charging my cc. There is no way of talking to a person . I tried the chat option waited for an hour for response I didn't get any response. No response to my several emails either. PLEASE DO NOT USE THIS COMPANY.

On choclate it is writen 10.2 gm but i messure it is only 10 gram i want other peice

So many issues matching other reviews. I expected a different country of items each month based on how the company advertises. That is not the case. You sign up and receive the same country each month which has consisted of the same items for us. You can go in and update the country you want but I gave a one year subscription as a gift and have only remembered to do so a handful of times. I’ve had two boxes go missing and been charged for extra boxes when just trying to add an item. I’ve had to correspond with the company each time this happens to show my receipts in my account not matching the receipts they sent to my email. It’s difficult to get ahold of customer service but they do respond. Please look into other services. I’m so disappointed

Absolutely disgusting and a waste of money. Our kids gifted us this subscription for the holidays. The snacks consist of one small stale cookie, the diameter of a soda can, another stale cookie - same size, and another stale cookie - same size. That’s three of 10 snacks. Two more stale cookies the size of a fig newton. And a few other disgusting items. And no refund available.