Multiplan.comReviews of multiplan.com

I would rate this - itsa scam the sgent tells you, ur in network with your primary its a total rip off waste of time and money. They dont even answer your 2nd call after you tell them you dont wanna cont. With there insurance

Bad Communication - I received an invoice regarding something that should have been paid. I sent a copy to HR, and she CC'd the Representative for E.B. I waited about 1 week, and I also messaged the representative. We still have not received a response.

A one star is to much credit for them.

My Internist and ENT docs were listed as part of the network. Go for my annual physical, had to self-pay. Called multi-plan, their excuse was the list of providers can change. Turns out my ENT's provider didn't take this insurance either, despite being listed in-network (they still are). I called 3 more allergy docs listed on Multi-plan's list of providers, but none of them would accept it. Got to a 4th & was assured over the phone that the network, specific office, and Doc were in-network and I was covered. FIVE friggin months later, they deny the claim & the provider is nailing me for $484. Total ripoff in my opinion.

Not legit. It’s a hassle trying to get a refund. The customer service is horrible. They have people to take a payment but none to refund. The whole experience was bad

Misleading. Predatory. Not health insurance.

I paid 869.00 for a 90-day health insurance plan on 6/7/23. On 8/7/23 I was charged another $770.00 which they said was for the next 90-days (9/15/23 - 12/15/23). It was mistakenly withdrawn too early but the customer service rep was not sure why - it was set for a 9/3/23 auto withdrawal. I left it that way since I was going to need coverage for 9/16 - 9/30 (then a different new policy would be in place 10/1 through my employer). I was told to call 2 weeks before a cancellation was needed, so I called 9/11/23. 11/9/23, I finally got a call back by using a phone number on their website (not the phone number on the back of the Membership card). They are 'working on it' I was told...

DO NOT BUY HEALTH INS WITH THEM. They are a ripoff company. its extremely hard for doctor’s offices to verify them because they do not answer their phone & they do not reimburse you when they tell you to pay upfront. They own me $ 1200 for an MRI since June 2023. Its now Oct 2023.