Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,420 reviews
Muddy Mat®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 3,489 reviews with 5 stars · Clear filters
They replaced the items that didn’t turn up. I hope the new order does turn up. Very approachable and friendly. Lynda Duncan
By customerLynda D.
Response from Muddy Mat®· Oct 10, 2025
Thank you for your feedback, Lynda. We’re glad we could assist with the replacements and appreciate your patience. Please let us know if we can help further.
Muddy mats are great products. I have purchased them multiple times. I had an issue with the website that caused the order of something that I had not actually selected. Upon contacting their Customer Service, they helped me completely resolve it.
By Deborah N.
Response from Muddy Mat®· Oct 10, 2025
Thank you for your continued support and kind words, Deborah. We’re pleased to hear our Customer Service was able to assist you and resolve the issue. We appreciate your trust in Muddy Mats.
I wanted a rug to catch the doggy paw prints when they come in….and muddy mat does all that! Love this rug. And one of my dogs loves to go in the kitchen and lay on the rug…she loves to just park herself and sack out there!
By Roxanne
Response from Muddy Mat®· Oct 9, 2025
Thank you for your feedback, Roxanne! We're delighted to hear that the rug is doing its job and that your dog enjoys it too. We truly appreciate your feedback and support!
Very responsive customer service! Got a quick response to an email and very courteous! I got the 2 long mats and they were true to size, great quality and waterproof! I’m very happy with my purchase!
By Linda A.
Response from Muddy Mat®· Oct 9, 2025
Hi Linda, we're delighted to hear you were pleased with our customer service and that the mats met your expectations in both quality and fit. We truly appreciate your support!
You tried to please the customer which is really good easy communication fast shipping
By Barbara
Response from Muddy Mat®· Oct 9, 2025
Thank you for your kind words, Barbara. We’re glad to hear you appreciated our efforts, easy communication, and fast shipping. Your satisfaction is very important to us.
Easily washable- picks up dirt and liquids- pretty colors
By Tana H.
Response from Muddy Mat®· Oct 9, 2025
Thank you for your feedback, Tana. We’re pleased to hear you find the product easily washable and appreciate its effectiveness and design.
I love these mats . I have a large 13 year old boxer pit and a8 month old Labadoddle. These mats stay in place, with the boxer pit has arthritis in her hips and we have hardwood floors so the mats help here walk in our living room and kitchen. Love the sales. But still S little pricey we have like 6 of them. Large ones.
By Annette S.
Response from Muddy Mat®· Oct 9, 2025
Hi Annette, we’re delighted to hear that the mats are helping your dogs, especially with your boxer pit’s arthritis, and that they stay securely in place on your hardwood floors. We appreciate your support and understanding regarding the pricing, and we’re glad you’ve found value in our products.
Great follow-up on missing order shipment. Items re-shipped & delivered within 3 days of request.
By Scotty G.
Response from Muddy Mat®· Oct 7, 2025
Thank you for your feedback, Scotty. We're glad we could promptly resolve the issue and get your order to you quickly. We appreciate your patience and support.
