Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,420 reviews
Muddy Mat®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 3,489 reviews with 5 stars · Clear filters
My lg dog bed had a defect and muddy mat replaced it. So I can give the first one to a rescue. Thank you!
By Karen
Response from Muddy Mat®· Nov 6, 2025
Thank you, Karen. We're glad we could promptly replace your defective dog bed, and it's wonderful to hear the original will go to a rescue. We appreciate your kindness and support!
We have a 9 year old mixed breed female dog who has gone through at least a dozen pet beds over the years. Not only did our Fiona find it hard to get comfortable in most of them, my wife and I found them hard to wash and very difficult to put back together after washing. With that in mind we tried the Muddy Mat Dog Bed and couldn't believe the difference. Fiona immediately took to this bed and has been in love with it ever since. The price was very competitive but the ease of use and our dog's preference make this a no brainer. Buy this bed! Your pet will thank you!
By Tom D.
Response from Muddy Mat®· Nov 5, 2025
Thank you for your thoughtful review, Tom. We're so pleased Fiona has found comfort in the Muddy Mat Dog Bed and that it's been easy to care for.
The customer service was first rate
By Vicki
Response from Muddy Mat®· Nov 5, 2025
Thank you so much for your kind words, Vicki. We're glad to hear you had a first-rate experience with our customer service—it means a lot to us!
My dog loves her new bed! The chenille cover on the bed is just so soft and comfortable for her. Sometimes she doesn’t even wanna get out of it. Company was a pleasure to deal with. I had inadvertently put in a duplicate order online and they were so helpful. They sent me a return FedEx slip and I got a full refund within a week. Definitely recommend them.
By CAROL B.
Response from Muddy Mat®· Nov 5, 2025
Thank you, Carol! We're so glad your dog is loving her new dog bed and that our team could assist you promptly. Your recommendation means a lot to us.
very attentive and expedited return emails to resolve issue
By Susan S.
Response from Muddy Mat®· Nov 5, 2025
Thank you for your kind feedback, Susan. We're glad our team could assist you promptly and attentively to resolve the issue.
My request was handled quickly.
By Marilyn
Response from Muddy Mat®· Nov 5, 2025
Hi Marilyn, we're pleased to hear your request was handled promptly—it’s always our goal to provide efficient service.
Great job! They work quick and are caring! I didn't get a rug that I ordered but they took care of me quickly!
By Jacqueline L.
Response from Muddy Mat®· Nov 5, 2025
Thank you for your kind words, Jacqueline. We're glad we could resolve the issue promptly and appreciate your trust in our team.
5stars. I all ready gave 2 re views. But I will do this one too for Arnell who helped me. The most patient man I ever had. He was awesome even going by the books to make sure it was right. I totally respect him for his excellent service. Glad you hired him. Ther should be more people like him
By Dolores B.
Response from Muddy Mat®· Nov 4, 2025
Hi Dolores, thank you so much for your continued support. We're grateful for your kind words about Arnell—his patience, attention to detail, and commitment to doing things right truly reflect the level of service we strive for. We're proud to have him on our team.
