Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,420 reviews
Muddy Mat®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 179 reviews with 4 stars · Clear filters
I love all 7 of my muddy mats , keeps a lot of sand form inside my house , especially with four large dogs
By Kelly M.
Response from Muddy Mat®· Feb 25, 2025
Hi Kelly, we’re so happy to hear that your 7 muddy mats are helping keep sand out of your house, especially with four large dogs! We appreciate your support and are glad they’re working well for you.
I was thrilled with my matt. It does what it says it would do. I wish I ordered the larger size.I also ordered the corner stays. The carpet doesn't move and I have 3 dogs running and sleeping on it all day long
By ELLEN S.
Update: Mats were delivered this evening. No word from the company. The tracking showed it going from TX to LA to TX & back to LA yesterday. So it wasn’t helpful. I ordered through Amazon and had no problem. My order arrived as scheduled. I wanted more mats & Amazon didn’t offer the buy 2 get 1 special so I ordered through Muddy Matt’s. My original delivery date was January 13th. The “tracking” info they supply is not helpful at all. Delivery has not been made yet, given 3 different dates. Today it shows that it left Dallas (same time zone as me) at 3:30 this afternoon. My order has left Dallas in the future!! I reached out to the company and have received no reply. I’m hoping I haven’t been scammed since they have my money and I have no rugs.
By Lynne
Ordered Muddy Mats on 12/21/2024 - F0D33B8A78 and was provided a tracking number. It is January 7, 2025 and we have still not received our order. We called the 800 number provided and could never get anyone to answer the phone. We sent emails and never received a response. Update: We finally received our order from Muddy Mat and we love the rugs. I changed the rating from one star to four stars. Excellent product but would have appreciated feed back
By Cathy Roden A.
Response from Muddy Mat®· Jan 23, 2025
Hi @Catchy, thanks for reaching out, we have endorsed this order ID to our team for review, We apologize for any inconvenience you might've experienced with the shipment
I use my Muddy Mat in front of the kitchen sink. It is cushioning, lies flat and doesn’t slide around. I just shake it outside once in a while. I haven’t washed it yet. My reason for 4 stars is I had to return the first one I ordered because the color was much lighter than pictured in the description.
By Susan Smith B.
No more mess in my floor anymore! I love it so much
By Morphin
Superb! Good Quality!
By Jerwin M.
As I was checking out with my purchase I got offered a few additional options at sale prices or for free however when I saw my receipt the charges were higher than the offers. I emailed the company asking to cancel my order of those additional items as I was overcharged. Their customer service got back to me on the same day with a very clear and visual explanation of the charges, and offered a few options in addition to being able to cancel my order.
By Lindsay
