Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,420 reviews
Muddy Mat®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 3,489 reviews with 5 stars · Clear filters
I had an issue with my order and they made it right so fast I couldn't believe it!! Best customer service I have ever experienced!! Thank you so much!!
By Donna Bourget, G.
Response from Muddy Mat®· May 10, 2026
Thank you, Donna, for your kind words. We’re glad we could resolve your order quickly and provide the service you deserve.
I recently purchased a carpet from Muddy Mat, and while my order arrived with some damage, I honestly could not have asked for a better customer service experience. Because of my work schedule, I wasn’t able to contact them right away, but once I finally reached out, their team was incredibly understanding, responsive, and helpful. Every response came within less than 24 hours, and sometimes within just a few minutes. The communication was excellent from start to finish, and they found a solution that worked perfectly for me. I truly was not expecting this level of customer support anymore, and it made a huge difference. The carpets themselves are amazing too. With 3 dogs and a large yard where they are constantly digging and running around, muddy paws used to be a daily problem in my hallway, living room, kitchen, and even on the couch. During rainy days, I would usually keep the dogs inside just to avoid the mess. Since getting the Muddy Mat carpets, that’s no longer necessary. Great product and outstanding customer service. I will absolutely be buying more products from them in the future.
By Laura B.
Response from Muddy Mat®· May 7, 2026
Thank you, Laura, for sharing your experience. We’re delighted our carpets and customer service made such a difference for you and your dogs.
I have 5 Muddy Mats, and have had them for about a month. Two for indoors in colors that match my decor, and 3 for outdoors. The outdoor mats are great and grab everything if people just wipe their feet before entering. They stand up well to weather - we've had a lot of rain this week. The indoor ones are soft enough that the cats tend to sleep on them sometimes. I think they are affordable and well worth the investment.
By Susan Alston F.
Response from Muddy Mat®· May 7, 2026
We appreciate your feedback, Susan. It’s wonderful to hear how well your Muddy Mats are working indoors and outdoors, and that even your cats enjoy them.
I had a great experience with muddy mats. Arrival was great! Product is great! Can't wait to order more. Thanks❣️
By Tina R.
Response from Muddy Mat®· May 7, 2026
Thank you, Tina Renee. We’re delighted you had a great experience with your Muddy Mats and look forward to serving you again.
Product and customer service are excellent.
By Mel
Response from Muddy Mat®· May 7, 2026
We appreciate your feedback, Mel. It’s wonderful to know both the product and our customer service met your expectations.
Matt was a good guy sales guy and when I get them and use them and wash them and we'll see how they hold up if they work well I'll be talking with Matt again about doing my baths and laundry room
By Mike
Response from Muddy Mat®· May 7, 2026
Thank you, Mike. We’re glad you had a positive interaction with Matt and look forward to hearing how the Muddy Mats work out for your home.
Customer service was excellent and quick to help me with all my needs. Great product!
By Sheryl C.
Response from Muddy Mat®· May 6, 2026
Thank you for sharing your feedback, Sheryl. We’re delighted to hear our customer service was excellent and quick to assist, and that you’re pleased with the product.
I have a Muddy Mat at the back door where my pets run in and out and I love it 😻 It is easy to wash and looks nice all the time. I got the charcoal color, it blends with my big rug. Super absorbent, too!
By Linda
Response from Muddy Mat®· May 6, 2026
Thank you for sharing your feedback, Linda. We’re delighted to hear you found the Muddy Mat a very good purchase, love the charcoal color, and appreciate how easy it is to wash while keeping your floors clean and absorbent.
