Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,420 reviews
Muddy Mat®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 179 reviews with 4 stars · Clear filters
The quality of muddy mats is excellent the shipping is very good but the attention and courtesy of the customer service folks is most important and most excellent!
By customer rick B.
Response from Muddy Mat®· Oct 16, 2025
Thank you for your kind words, Rick. We’re pleased to hear you’re happy with the quality of our Muddy Mats and our customer service. We appreciate your support!
The muddy mats are soft and Very sturdy. Haven't had much rain or mud yet but wanted to have them in place for winter
By Heather
Response from Muddy Mat®· Oct 16, 2025
Hi Heather, we’re glad to hear you find the Muddy Mats soft and sturdy. They’re designed to perform well in all weather, so you’ll be well prepared for the winter season. We appreciate your support!
Like rugs. Have ordered befire. But this time have not received yet since ordering September 30.
By Amanda
Response from Muddy Mat®· Oct 14, 2025
Hi Amanda, we know how important timely delivery is, and we appreciate your patience. We've sent you an email to assist further and are here to help resolve this as quickly as possible.
What I love?? THEY WORK [ presently own 6 & have given 3 as gifts] What I hate?? The backing that 'shreds & comes off' after a couple washes!! Solution ideas; either don't put any backing on & sell a stay in place of the same size, or fix the problem of the backing coming off with repeated washes!!!
By Peggy A.
Response from Muddy Mat®· Oct 13, 2025
Thank you for your feedback, Peggy. We appreciate your suggestions regarding the backing and have sent a request for your contact information and order details to look into this. We look forward to resolving this for you.
Love the mats. After a full year, washing every 4 weeks or so , the backing came off. But I will buy new ones as they work so well! One star off for sturdiness.
By Joan W.
Response from Muddy Mat®· Oct 10, 2025
Thank you for your feedback, Joan. We appreciate your loyalty, and we’ve sent you an email with further information and support.
I was a little disappointed at the amount I had to pay to exchange them for the extra large also I was supposed to get a email so that I can return them and get the new ones thus far I have not received anything
By ROANNA J. G.
Response from Muddy Mat®· Oct 3, 2025
Thank you for your feedback, Roanna. We’ve sent you an email with return instructions to help resolve this for you. Please check your inbox (and spam folder just in case), and let us know if you need any further assistance.
Works well, not as great as shown on tv but better than the average rug.
By Becky B.
Response from Muddy Mat®· Sep 12, 2025
Thank you for your feedback, Becky! We're glad to hear the rug is performing better than average, though we're sorry it didn’t fully meet your expectations. We've sent a request for your contact information and order details so we can look into this further and assist you accordingly.
I LOVE my muddy mats! I have them at the doors. All my dogs love laying on them as well. I REALLY wish they came in bigger sizes! They would be amazing for double doors or sliding doors. I would BE SUPER excited if I could buy area rugs, such as a 8x10 or even a 5x7.
By Candace
Response from Muddy Mat®· Sep 6, 2025
Thank you for your feedback, Candace! We’re glad to hear you and your dogs love the Muddy Mats. We appreciate your suggestion about larger sizes and area rugs — it’s valuable input as we consider future products.
