Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,420 reviews
Muddy Mat®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 179 reviews with 4 stars · Clear filters
Having communication with someone who knew the process of changing my order and explained it well.
By Laura
Response from Muddy Mat®· Nov 3, 2025
Hi Laura, we're glad to hear you had a smooth experience and that the order change process was clearly explained. Your feedback means a lot to us.
They seem great, but I haven’t had any muddy weather to really test them yet!
By customer
Response from Muddy Mat®· Nov 3, 2025
We’re glad the Muddy Mat made a good first impression, and we hope they perform just as well in muddy conditions.
I have 5 and love them. The only thing I find bad about them is the rubber backing starts to deteriorate after a few washings. I use them at my entrances and under my senior dogs pee pads. I will be ordering more. Ordering, shipping and receiving time was great.
By Pam
Response from Muddy Mat®· Nov 1, 2025
Thank you for your feedback, Pam. We're glad to hear you're enjoying the rugs and appreciate your note on the rubber backing. We've sent a request for your contact info and order details to see how we can assist further.
The backs of these mats are wonderful. They don’t slip and slide. They wash well. What I wish is that the sizes were true. Your large size is actually more like a big small. I wouldn’t even give it credit for being medium.
By Elizabeth M. M.
Response from Muddy Mat®· Nov 1, 2025
Thank you for your feedback, Elizabeth. We're glad to hear you're enjoying the non-slip backing and washability. We understand your concern about sizing and have sent you an email to follow up directly.
I think their advertising is very misleading. I bought 2 large rugs and got the smallest rug free. I got a notice saying that the duck toy was back in stock but, when I went to order it, it was out of stock. I haven’t received my order ad yet but I will see if the quality is there.
By Cheri O.
Response from Muddy Mat®· Oct 27, 2025
Thank you for your feedback, Cheri. We've sent you an email to follow up and assist further. Please feel free to reply at your convenience.
Your pages advance too fast and the fine print is deceiving. Let me review and ok my order before submitting it.
By customer
Response from Muddy Mat®· Oct 27, 2025
We understand your concern and have sent you an email to follow up and assist further. Please feel free to reply at your convenience.
I've only had the outdoor mats for a few days but these people have bugged me twice now for a review, once right after I ordered them and long before I received them and then again today. I normally don't like leaving reviews until I have had ample time to evaluate but I don't want these folks to pester me again. the package (bag) arrived without any damage to contents. the mats are rolled up for shipping and when unrolled, both ends are turned up and stay up after trying to get them to lay flat. They are still turned up, especially the corners and they have been laid on the porch for a few days. the mats are really well made the mats do pick up a lot of dirt and sand from both the dogs and humans. All in all, I am really thrilled with my purchase and will be giving the muddy mats a try. I took one star away for the way they are packaged so that the ends turn up and catch the door. Hoping they will lay flat eventually
By ConnieSue D.
Response from Muddy Mat®· Oct 26, 2025
Thank you for sharing your feedback, ConnieSue. We're glad you're pleased with the mats and appreciate your note about the packaging. If you need any assistance as they settle, we're here to help.
Unfortunately there wasn't a good selection of colors to buy from. I could only get gray muddy mats. Otherwise I would have given 5 stars 🌟 to this evaluation.
By Amy H.
Response from Muddy Mat®· Oct 24, 2025
Thank you for your feedback, Amy. We're sorry to hear the color selection didn’t meet your expectations. We've sent you an email to follow up and explore possible options.
