Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
829 reviews
MSI Credit SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
MSI Credit Solutions (msicredit.com) has 829 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 25 reviews with 4 stars · Clear filters
So far they’re doing what they need to do
By Theroy White J.
Response from MSI Credit Solutions· Jan 7, 2025
Thank you for sharing your experience with MSI Credit Solutions. We look forward to continuing to assist you on your financial journey!
I am very happy with the experience that we are having with MSI as of now they have helped me get some items deleted and my credit has gone up, but we’re only two months into the program so I can’t give my few full review until that happens but so far so good
By Bre
Response from MSI Credit Solutions· Nov 14, 2024
Hi Mrs. Mendoza, Thank you for sharing your positive experience with MSI Credit Solutions. We're pleased to hear that we’ve been able to assist you in removing negative items and improving your credit score. We understand that credit repair is a process, and we appreciate your patience as you continue through the program. While we recognize that it's still early, we're optimistic that the results will continue to build as time progresses. If you have any questions or need further assistance, please don’t hesitate to reach out to our Client Services team at 214-888-4990. We’re here to support you every step of the way.
**Update to MSI complaint.** I was grateful I was given the opportunity to write my experience and to allow others to know of the significance of my situation. I was particularly impressed that someone at MSI acted on my suggestion, which was to call me if they wanted to understand my point of view. I had a wonderful conversation with Vanica from MSI; she addressed my question but gave me constructive information that I could work with and continue my research for me to make a decision I'm comfortable with. She also addressed what happened with her associate, heard the recorded interaction, and understood what he did wrong. Hopefully the person gets more training, and hopefully current/future customers don't have to deal with something like that. But I was very impressed how they took action and tried to fix the problem. Thank you Vanica and thank you MSI. I appreciate MSI's commitment to customer satisfaction and look forward to continuing to do business with you.
By Ismael M.
Response from MSI Credit Solutions· Nov 11, 2024
Thank you so much for your updated feedback, Ismael! We’re pleased to hear that Vanica was able to assist you and provide valuable insights for your decision-making. At MSI, we take great pride in our commitment to customer satisfaction, and your feedback reinforces the importance of addressing concerns and continuously improving our service. We also appreciate your understanding regarding the situation and your recognition of the actions we’ve taken. If you have any further questions or need additional assistance, please don't hesitate to reach out. You can contact us directly at 214-888-4990 during our business hours, and we’ll be happy to assist you. We look forward to continuing to do business with you and ensuring your experience with MSI remains a positive one! Thank you again for your trust in MSI!
I have been working with Jameson Jefferson on our credit problems. He's kind and always answers my crazy texts or calls any time. MSI is working with us so that we may buy a home in the next year.
By Moria F.
Response from MSI Credit Solutions· Aug 11, 2021
It has been an Immense pleasure serving you. If there is anything else I can do to assist, please don’t hesitate to ask.
Vanica A. Dear Enrique I hope you appreciate what Vanica does she goes above and beyond to solve problems and any concerns. She made things clear and easy to understand keeping it professional. I hardly take the time to review some services but know I understand this process is slow and stressful in more then one way . I hope everyone on customers service where been like this would made the first month less stressful. Thanks again.
By Jorge T.
Response from MSI Credit Solutions· Aug 6, 2021
It has been an Immense pleasure serving you all through these months. If there is anything else I can do to assist, please don’t hesitate to ask.
Vanica has been very helpful and has kept me informed. It’s definitely a process but so far so good!
By James J.
Response from MSI Credit Solutions· Jun 13, 2021
James I think there is some confusion. You have increased 144+ points and had several deletions. We will call you tomorrow to discuss. Can you please remove this false review. Here are your before and after results. EQ was 402 now 482, EX was 463 now 481 and TU 446 now 492.
I'm still new but a previous customer in the past. After my divorce everything went down the drain and now I'm on the UP! I still have a ways to go, but with only a month of having MSI help I went from 580 to a 650. In just a month! I can't wait to see what else will happen! I highly recommend MSI
By Misheda M.
Not perfect, but very close to it..
By Don Berry J.
Response from MSI Credit Solutions· Mar 12, 2021
Thanks for the feedback Don, we appreciate your rating! Please feel free to reach out to our customer support team at 214-888-4990 for any questions or assistance.
