Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
mrosupply.com is listed under Home Goods Stores.
mrosupply.com (mrosupply.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
15 approved reviews, newest moderated first
I would give zero stars if possible. I ordered a pair of bearings and was given a February 20, 2025 ship date. On February 23rd, I was given a February 25th ship date but it wasn't shipped. On February 27th, a “case” was opened with a promise that I would be given a tracking number. More crickets. They were quick to charge my credit card though.
By Ronald
They billed me for product 10 days before it shipped. 5 separate emails to both their AR and Customer service went unanswered.
By Keef
I ordered a part that was in stock, and paid additional for expedited shipping, they did not even ship it for 3 days plus the weekend, and then wanted to charge me even more for the shipping. I tried to cancel the order before the order shipped, the MRO person said they would try to cancel it for me, and I asked him to email me to confirm, but never heard back from them and they shipped the part which came in a week (instead of the two days that I paid for). Don't use this company if you want a good accurate deliver, or if you expect good customer service!
By Scott A.
Website stated the product ships within 1 day. 1 week later, it had not shipped. Emailed to ask for a status update, no reply.
By TE
The company changes pricings after the order and on top money that was already paid in advance , was after weeks still not refunded. An inadmissible company behaviour. This company has NO HONNOR and simply lives on a website , but not on real and honnest expertise
By Bernd M.
I ordered two bulbs on a Wednesday, the order was accepted and I received an order acknowledgment. The next day I received an email saying that they had changed the order minimum and that I would have to change order minimum to 25 or cancel order. I do not recommend this company.
By Donald J.
I recently purchased a set of 61907 2RZ bearings from MROsupply.com and I was very pleased with the delivery service that they provided. Yet they did charge me for my shipping but it was here within 3 days of ordering and I ordered on a saturday evening, and it was here tuesday afternoon. so I really have no complaints they were awesome bearings they match perfectly with the more expensive set i got from a different company. SKU # and box was exact match in my opinion yet half the price. Highly recommend MROsupply.com, if you need a trustworthy genuine bearing they probably got it for you. thanks for the great service.. john steibel
By John S.
