Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
I’m sure you could go back to Order and read but it’s still not settled for a credit that I know of
By Linda S.
Response from MrFluffyFriend™· Feb 10, 2023
Hi Linda! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The bed is so comfy, it's the first one there that gets to sleep in it! However, the arrival time was rather longer than anticipated
By Jeremy F.
Response from MrFluffyFriend™· Feb 13, 2023
Hi Jeremy! Nothing makes us happier than knowing that your pet loves our bed. We apologize that you didn't have the best experience with our shipment though. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you.
The Product is fine but the delivery took way too long. I had almost forgotten about it. It was frustrating!
By Vers P.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Vers! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you.
Though a great idea and the marketing write up made it sound amazing the bed definitely fell short I’m disappointed to say. The size is good, the “fur” is really nice, the bed has hardly any filling? I could have laid a fake fur blanket on the floor and gotten the same results.
By Tammy G.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Tammy! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
My ordering experience was fast and easy, and very satisfied with the beds, my furry friend is enjoying also. I do wish there was a phone number where you could be contacted in lieu of just an email
By Kate
Response from MrFluffyFriend™· Feb 17, 2023
Hi Kate! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
We received the dog bed in short order. Our dog loves the bed. He is ten years old and has never used a dog bed. We had purchased one or two in the past and he never used them. Because he was getting older, I thought he might like a fine quality, soft, supportive bed to lay in. To my surprise, he actually uses this bed sometimes. It is made well.
By Patricia J.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Patricia! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
The bed has zero filling inside. The outside is super fluffy and nice but I have to put it on top of another bed because there is no padding.
By Amy R.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Amy! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
Love the soft bed
By Danielle R.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Danielle! Thank you! We love your feedback. Nothing make us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
