Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
I bought this for my cat but it is too small and the cat cannot stretch out on it .
By Regular C.
Response from MrFluffyFriend™· Feb 11, 2023
Hello! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
Delivery was timely. The apricot colour is cute and it looks very nice in the room. Not sure it was as substantial as I expected. Very fluffy but not a thick base. My large dog though fits into it very nicely. Price was better than most of the comparable large beds.
By lezlie S.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Lezlie! Nothing makes us happier than knowing your pets love the beds. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Delivery time was terrible. Product is good but the wait was not expected and hard to communicate with trying to track.
By Patricia K.
Response from MrFluffyFriend™· Feb 10, 2023
Hi Patricia! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you
Received the pet bed for my puppy bought the small for him as he is a papillon a little too small should have bought the medium, this Breed should be in a medium a little bit on the wrong size given in brocher. The dog brush is okay so far
By Jen C.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Jen! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
Great product quick delivery and the dogs love it
By Tony
Response from MrFluffyFriend™· Feb 17, 2023
Hi Tony! Thank you! We love your feedback.Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
The middle of the xxl bed is flat, not as shown in website.
By Bailey’s B.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Bailey! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
I have an old dog who has painful legs due to arthritis and although he took some while to get used to the beds because they wobble a bit when he stands on them and he is a bit wobbly too, he loves them now and has gained confidence when getting into them. I have one in the study and he can be with me whilst I work and in the living room for relaxation! A good purchase and I am so pleased he has such comfort in his old age.
By Penny B.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Penny! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
We have two small dogs, one is twelve and is a mini foxy x chihuahua. Oti is a very nervous and anxious guy. This bed is the best thing we have owned for him, I have never seen him so laxed out when he is in it. So, our other dog Dex who is two, and a terrible full-on teenager, well... he does the same thing when he is in his bed now too. I couldn't believe it when the first one arrived how well it worked as nothing ever has before, hence buying a second one. Thank you Mr Fluffyfriend, I highly recommend these beds. Bronwen and Andrew, Oti and Dex.
By Bronwen S.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Bronwen! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
