Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Bed too floppy, on the floor it just goes flat, I would have been better off buying just a cheap fluffy throw
By Linda H.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Linda! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
I have contacted u 3 times to ask where to return this bed as it is too small for my dog. No response
By Donald S.
Response from MrFluffyFriend™· Feb 8, 2023
Hi Donald! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
My dogs love there new bed it’s easy to get into and sleeps well all night
By lyn T.
Response from MrFluffyFriend™· Feb 14, 2023
Hi Lyn! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
This dog bed is really cosy, my dog’s love it.
By Jake and B.
Response from MrFluffyFriend™· Feb 14, 2023
Hi Jake and Bailey! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
I ordered this for my cat. The fluffy cat bed arrived quickly and on time. The quality is great! So far, the cat is ignoring the new cat bed.
By denise B.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Denise! Please give it some time. Some of them may need some time to accept the bedding as part of the home. Thank you so much for the feedback! 🐾️🐾️
I bought the anxiety dog bed costing £60 I looked at the size & it said for a collie dog at 32 inches when the dogs bed arrived after about 3 weeks. The bed was a lot smaller than 32 inches and far too small for my dog. I emailed the company about it being too small and I had no response. I wasted my money. Thanks mr fluffy friend.
By Tina C.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Tina! Thank you for taking the time to share your feedback with us. We apologize that your experience didn't meet your expectations. We would like to make things right and have thought of something special for you. Could you please check your email for further details? We believe that this solution will help resolve this matter.
Hi, was very excited about this purchase. In receiving item took shipping quite some time The bed for my 65lb dog has no support and is quite flimsy not alot of stuffing to support her.
By Lucy N.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Lucy! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
Website easy to use. Delivery quick and efficient.
By Aileen C.
Response from MrFluffyFriend™· Feb 14, 2023
Hi Aileen! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
