Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
The bed has no cushion on the bottom of the bed. I want to return it but there are no instructions on how to do so.
By Lisa N.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Lisa! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Shocking service and the item was nothing like described. Ordered the next size up and it’s still to smack. I would honestly save your money and go to a pet shop so you can see the product and get a better service
By Edwina C.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Edwina! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
It took over a month to receive the bed. When I received it I was so disappointed, the M was way to small for my 20 pound Norwich Terrier. It was so disappointing. I gave the bed to my neighbor for her cat. Out $49.00 :(
By Marlene H.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Marlene! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Hatte die falsche Grösse bestellt, gleich per Mail storniert. Bekam kurz darauf die Stornobestätigung und das Geld zurück. TOP Service, Danke
By Nicole
Response from MrFluffyFriend™· Jan 26, 2023
Hallo Nicole! Wir freuen uns, dass Sie und Ihr Haustier eine positive Erfahrung bei MrFluffyfriend gemacht haben. Wir freuen uns auf ein baldiges Wiedersehen! 🐾️
Was excellent and gift 5 stars
By Ana B.
Response from MrFluffyFriend™· Jan 24, 2023
Thank you so much for taking the time to leave us this amazing review.
We bought the Mr Fluffy bed for my grand dog as a Christmas gift, she absolutely loves it! She’s so relaxed and quickly falls asleep. I would highly recommend this to all dog lovers!
By DoubleD
Response from MrFluffyFriend™· Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
The bed is good quality, it doesn’t ‘moult’ which I was afraid it may of! My little dog looks very cosy when he’s asleep in it. I went up a bigger size than recommended for my dogs size and I’m glad I did, at least he is inside the bed rather than hanging over the edges. It took 3 weeks to arrive which is why I didn’t give 5 stars.
By Mrs Marilyn C.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Marilyn. Glad that you like it. Thank you for pointing out to improve our delivery services in the future. We try to constantly improve them with helpful feedback like yours. Have a nice day! -Team MrFluffyFriend™
Reasonable price, easy to order, came quickly, and my dog loves it!
By Angie P.
Response from MrFluffyFriend™· Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
