Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My maltipoo absolutely loves this bed. This is now her go to. Her old bed is gone. She only used her anxiety bed. She’s a happy girl.
By Georgeann S.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Georgeann! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
There is hardly any fluff to this bed. The photos are very deceptive. It’s more like a blanket and I am lucky we kept the older dog bed for underneath.
By Cathy W.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Cathy! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Absolutely terrible. The bed is way too small despite ordering the correct size. The color is awful and the smell is terrible. as soon as my dog laid on it, and it ripped. When you try to return, they want you to pay for shipping and to provide tracking numbers or they will offer you 10% and you can keep the item. I guess it's really my fault for not realizing this is a complete scam. I hope you guys do not not make the same mistake. I did send emails and the resolution was a joke.
By Lori H.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Lori! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
my time with mr. fluffy , was ok . made the order ,went good. seemed like a long time to recieve items , but probably not to long. the dogs love thier beds . they really do calm them down a LOT . first bed came in and the puppy ( jimmi ) draged it under the bed and wouldn't let other dog ner it . funny . i recomend these beds for nervous dogs or pets. can't figure out why they work - but o well - they work !!!
By danny J.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Danny! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
dog love it. xxl needs to be larger for big dogs.
By Michael L.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Michael. Nothing makes us happier than knowing your pet loves the bed. Thank you for pointing out to improve our product in the future. We try to constantly improve them with helpful feedback like yours. Thanks a lot! - Team MrFluffyFriend™
My Shi Zu has been using MrFluffyFriend’s anxiety bed for about two weeks now. He loves it!!! We had thunder, lightning and rain (even though it’s Jan 3rd in Sioux City, IA :/ ) this morning & he stayed calm. I highly recommend this product.
By Cynthia L.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Cynthia! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Ordered this item on 12/02/22 and as of today I still have not received the item. Will never order anything from your company again.
By Donna B.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Donna! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Your delivery service was TERRIBLE.. six weeks is not shipping, it is pony-express level. Your ad dept. sucked me in, after that everything else was a disappointment. After seeing reviews, I am sorry for the order.. not as advertised...
By John H.
Response from MrFluffyFriend™· Jan 21, 2023
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
