Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
The dog likes it almost as much as the cats.
By Alex P.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Alex! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
You have NOT delivered the dog bed I pai for on Dec. 1st. I’ve asked over and over for a refund. I have alerted PayPal to get my money back and you are a SCAM. Do not buy anything from this company!!
By Alison J.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Alison! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
The dog is sleeping all night on her bed
By MARGARET W.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Margaret! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
I ordered a bed that was too small and because of your guarantee return policy I tried to return a $36.00 bed and the shipping to return it was $35.00 international fee. I did not mail it because of all the possibilities that I might not get anything back I decided not to spend anymore money on this. The 15% refund cash was offered to me, $5.40 and to keep something I don't want. I'm still waiting on that. Be sure you order the right size. The bed itself is nice.
By JS F.
Response from MrFluffyFriend™· Jan 19, 2023
Hi there! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Bought this for our dog because he was obsessed with it at my MIL’s house. Turned out to be a hit, he loves sleeping in it! So cozy and perfect. He is a border collie and k bought a Large bed.
By Lucy
Response from MrFluffyFriend™· Jan 24, 2023
Hi Lucy! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Bed not big enough. My Rottweiler killed the bed I 2 weeks
By George M.
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
It was promised by x-mass. I already ordered another bed that came on time.
By Mary B.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Mary! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
It took a long time to get once we ordered them but it is worth it. Our dog loves this bed and has been the calmest he has ever been in his life. He is a yellow lab that is mostly deaf and is highly anxious and this bed has calmed him down. We also enjoyed unwrapping the beds and watching them expand.
By Jamison M.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Jamison! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
