Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
It’s nothing like its description. It’s literally nothing like how it is described.
By Walter B.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Walter! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I went by your chart on which size to buy and it was too little. Oh well live and learn.
By Mary Ellen S.
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
We bought the dog bed and couch cover. We used the sizing recommendations as stated on the website. This bed is so small, our 25 lb dog doesn’t fit in the large dog bed. The couch cover is small as well. I had to destroy the packaging to get the items out and now I don’t feel right returning them. Save your money! Also, shipping took a long time.
By Mary G.
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
The shipping experience was a nightmare taking over 4 weeks and not having any idea when it would arrive. I bought the bed to comfort our Labrador in an effort to make him comfortable in his last days, he passed while we were waiting for the bed to be delivered.
By Scott W.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Scott! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Great fluffy bed options for pets of many sizes. We purchased a fluffy bed for our two cats, which love it. Reliable service too!
By Kerri A.
Response from MrFluffyFriend™· Jan 24, 2023
Thank you so much for taking the time to leave us this amazing review.
The bed is not true to size. My 9lb Pomeranian doesn’t fit in the small bed. The description says 5-11 lbs. having to return it.
By Kellie S.
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Got 2, my mistake, no return information. Pet used it once, keeps smelling somethin
By Linda M.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Linda. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Knowing that my dog loves her new bed
By Willie S.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Willie! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
