Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My two cats love their new beds. I definitely recommend them. They arrived suctioned packed but when I opened them and shook them they became the size I expected. They did take quite a while to arrive but when I emailed the company they replied quickly and assured me they are on their way. Good customer service.
By Jan
Response from MrFluffyFriend™· Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
Easy process, no fuss. liked the fact it was vac packed.
By CollectPlus C.
Response from MrFluffyFriend™· Jan 24, 2023
Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
Product arrived and had a hole in the lining as well as having a very strange smell. Safe to say it didn’t last long before stuffing came out of the hole! Very expensive mistake!
By Alexandra S.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Alexandra! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Soft fluffy as promised and the doddle loves it
By Mick J.
Response from MrFluffyFriend™· Jan 24, 2023
We are thrilled to know your dog loves the bed. This review made our day!
The bed is soft but too thin, it should come with more fluff for the price paid. I literally put my hand on it and can almost touch the floor without hardly any pressure. The fabric is also a bit of low quality overall, it’s nice but I feel like I paid too much for what I got.
By Stephanny
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Poorly, unacceptable, deceiving, and tricking and abusive. I will report you to BBB.
By fred F.
Response from MrFluffyFriend™· Jan 18, 2023
We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The result for my friend Jazz who loves her bed Thsnkyou
By Sheila M.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Sheila. Nothing makes us happier than knowing your pet loves the bed. Thank you so much! - Team MrFluffyFriend™
Deceptive advertising. Beds too small.
By Thomas L.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Thomas! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
