Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
The anxiety bed is wonderful. Our dog loves her bed and the Suze is perfect. So very soft and roomy.! Delivery was slow but understandable, well worth the wait.
By Patricia B.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Patricia. Thank you so much for the 5-star review! We only want what's best for your beloved pet. We try to constantly improve them with helpful feedback like yours.
Our dogs love them!
By A L.
Response from MrFluffyFriend™· Jan 23, 2023
Hi there. We are thrilled to know your dogs love the bed. This review made our day! -Team MrFluffyFriend™
I ordered a bed with pictures of a very large dog sprawling on it. I got a hat sized version ! Too small for a rat never mind my Jack Russell.Congratulations you got me !! But NEVER again.
By Deirdre M.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Deirdre! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Awful. Product disposed of. Delivery was late. Numerous inquiries required. Smelled bad.
By Helen D.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Helen! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Missed the holidays with your late shipment
By Afton
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
I have to be honest I was sceptical ordering this bed as my retriever had eaten 3 beds previously. However this has worked out fantastically. My retriever loves it and he looks so cosy in it also and importantly I can wash it. My only downside is that it would have been great if I could have removed the stuffing before washing it as it would have been easier to put it into the washing machine. European washing machines tend to be smaller than American ones. Otherwise this bed is a winner with us.
By Orla
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Orla. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! -Team MrFluffyFriend™
The item came quickly
By Christene W.
Response from MrFluffyFriend™· Jan 23, 2023
Hello Christene! Thank you so much for your awesome feedback.
Our dog loves her new bed!
By Jim D.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Jim. Hello! Thank you so much for your awesome feedback.
