Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My Labrador is just loving his new bed! It’s so soft! The dark grey color is just perfect for a black dog that sheds!
By Christine V.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Christine. Amazing! Happy that your pet loves the bed. Thank you for your feedback. -Team MrFluffyFriend™
Product yet to be received. It has been 4 weeks
By Natalie W.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Natalie! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
What a great dog bed! He seemed to love the bed right away. I had to wait some time but it was worth it, I can’t get over how my dog went right into the bed or safe place. It’s well constructed as well. Thank you😁
By Schwartz C.
Response from MrFluffyFriend™· Jan 23, 2023
Hi there. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
The timeframe for delivery was ridiculous. Ordered on 12/12/22 and didn’t receive until 1/6/23 even though the money was debited on 12/12/22. As for the dog bed, they seem to like it.
By Donald L.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Donald. Thank you for taking the time to write. We wanted to let you know how sorry we are for what happened.
Wrong size bed
By Shane M.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Shane! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Ordering was simple. I waited a bit for the bed to be delivered, but well worth the wait. My little ones love it!
By Debbie
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Debbie. Glad to hear that your dog loves the bed. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
It’s good just not xl more like a large
By Erin B.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Erin. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. -Team MrFluffyFriend™
Did not show up looking like the pictures in the ad, quality is not very good, not much fill, so it does not hold it's shape very well and there for anxiety raised edges do not hold up. Sizing is very small, got the 2XXL and it was barely big enough for my medium sized Lab. Wlil not buy another one.
By Smith
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
