Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Not the experience but the quality is amazing. So cuddly. It is a little too small for my tiny yorkies so I ordered another larger one. The one I received is going to a friend who loved and wants it.
By Doreen P.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Doreen. Thank you so much for your feedback. We are sorry for your negative experience with the sizing. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
The material used inside of the bed is ve th y dangerous for dogs my dogs were able to tear it apart immediately and ate some of what was torn out and made him very sick ! The bed seemed to be cheaply made so my dog only got to use it briefly
By Rona C.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Rona! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
She loves it!
By Lois H.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Lois. We are thrilled to know your dog loves the bed. This review made our day! -Team MrFluffyFriend™
I was not impressed with this dog bed the product is cheaply made and my puppy has already pulled the seam apart !
By Janet T.
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you!
Still not received my dog bed and evri can’t track it so I’ve raised a Complaint through PayPal
By Michele W.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Michele! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Our dog loves this new bed!! so much so I had to buy another one for the bedroom!
By Sarah
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Sarah. Amazing! Happy that your pet loves the bed. Thank you so much! -Team MrFluffyFriend™
The lengthy wait for delivery was annoying but once it arrived it was perfect for my Chester, he has two Mr. Fluffy's now.
By Michael P.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Michael. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
The bed is not as big or fluffy as portrayed. It took 6 weeks for shipping. Overall disappointing.
By Customer
Response from MrFluffyFriend™· Jan 20, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
