Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Both our dogs and the cat love the bed, just not at the same time.
By Derek E.
Response from MrFluffyFriend™· May 19, 2026
Hi Derek, That’s wonderful to hear! 😊 Sounds like the bed has become a real favorite in your home—even if your dogs and cat are still negotiating the schedule 😄 Thanks so much for sharing your experience!
I appreciated the variety of styles and sizes of dog beds to choose from. The size I ordered was perfect for my Berniedoodle. Once I placed the order, the company kept me updated on delivery and reached out to share helpful information on how to ready the bed for my pet. I would rate the quality of the materials in the bed as excellent as well as the customer service.
By Clarice E.
Response from MrFluffyFriend™· May 17, 2026
Hi Clarice, Thank you so much! 😊 We’re thrilled to hear the size was perfect for your Berniedoodle and that you had a positive experience with both the bed and our customer service. Your kind words truly mean a lot to our small team 🐾
These dog beds are wonderful!! My dogs love them!!
By Robin
Response from MrFluffyFriend™· May 17, 2026
Thank you so much, Robin 😊 Hearing that your dogs love their beds absolutely makes our day! We truly appreciate your support and hope they continue enjoying many cozy naps ahead 🐾
I bought a total of 3. Different sizes and my dogs love them.
By Denise R.
Response from MrFluffyFriend™· May 17, 2026
Hi Denise, Thank you so much! 😊 Buying 3 beds for your dogs truly means a lot to us! We’re so happy to hear they’re all loving their beds 🐾
We hebben zojuist het kussen ontvangen, het komt niet overeen met wat er op de site staat, zit geen vulling in en de afmetingen zijn beduidend kleiner. Ronduit schandalig!!! En daar moet je dan ook nog €29 voor betalen!!!
By Stijn N.
Response from MrFluffyFriend™· May 17, 2026
Hallo Stijn, Het spijt ons om te horen dat u teleurgesteld bent in uw ervaring. Op dit moment kunnen wij uw bestelling helaas niet terugvinden of de details van uw aankoop controleren, omdat er in de review geen bestelgegevens vermeld staan. Zou u alstublieft willen reageren op de verificatie-e-mail die naar u is gestuurd? Zodra we uw bestelling kunnen koppelen, kijken we dit graag verder voor u na en helpen we u zo goed mogelijk verder.
Pretty cheap material. Had a split in the material within a couple weeks and they weren’t willing to refund. Not worth the money at all. Got something similar on Amazon for half the price
By Mary M.
Response from MrFluffyFriend™· May 17, 2026
Hi Mary, We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. From what we understand, the damage occurred after use. Normally, damage caused during use is not covered under our money-back guarantee. That said, we still want to look into this properly for you. We’ll be reaching out by email shortly to review the situation further and see what we may still be able to do to help.
It's a bed he likes. He slept all night once it got full size.He don't get on the bed as much. Job well done. Great product 👌 👏 👍
By Gifford G S.
Response from MrFluffyFriend™· May 17, 2026
Thank you so much, Gifford 😊 We’re so happy to hear he’s enjoying the bed and sleeping comfortably through the night once it fully expanded 🐾 Your kind words truly mean a lot to us. Enjoy all the cozy naps ahead!
Geen geld terug van geannuleerde bestelling
By Vrouw M.
Response from MrFluffyFriend™· May 15, 2026
Bedankt voor uw feedback, Vrouw Mk. Het spijt ons te horen dat u problemen heeft met een geannuleerde bestelling en we begrijpen dat dit erg frustrerend kan zijn. We kunnen uw bestelling helaas niet terugvinden op basis van de verstrekte informatie. Kunt u alstublieft op de verificatiemail van ons team reageren? Dan kunnen wij dit direct verder voor u onderzoeken en u helpen. Wanneer een bestelling correct in ons systeem is geannuleerd, wordt deze altijd terugbetaald. Zodra wij uw gegevens hebben, kijken wij dit graag voor u na en lossen we het zo snel mogelijk op.
