Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Very slow to arrive. Ordered small for a 4kg Cavapoo but it’s too small. She first used it at all.
By Suz
Response from MrFluffyFriend™· Jan 19, 2023
Hi Suz! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Product quality is excellent and good value. Would recommend it for any dog.
By A. M.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, A. Getting positive feedback from fur parents we serve is always a joy. Thanks a lot! -Team MrFluffyFriend™
reasonable delivery time, really soft and fluffy material. The dog really likes, it, however we have had to repair split seams 4 times now, all of the seam stitching is really weak and just comes apart, the dog is not chewing it - its just not held together very well. Did expect to be of a higher quality considering the price.
By Lesley
Response from MrFluffyFriend™· Jan 20, 2023
Hi Lesley. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I ordered and paid for a dog bed on December 22, 2022, and it has not been delivered.
By Pierre H.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Pierre! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Dog loves his new bed
By Judi B.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Judi. We are thrilled to know your dog loves the bed. This review made our day! -Team MrFluffyFriend™
I only ordered one received 4, and I have one dog. I followed your weight guide ordered the medium and only half of him fits.
By Linda F.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Linda! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The bed was smaller that I thought but my dog still likes it
By NATHALIE K.
Response from MrFluffyFriend™· Jan 19, 2023
Hi, Nathalie. We are sorry to hear that, however, we are very happy that your dog likes the bed. Looking forward to seeing you again soon! -Team MrFluffyFriend™
I loved this bed it is just too small for my pet. Seems difficult to exchange or return. Lots of back and forth instead of just clear return information.
By Theresa
Response from MrFluffyFriend™· Jan 19, 2023
Hi Theresa! Thank you for your feedback. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
