Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Love My Huge Fluffy Dog Bed for my Labrador Mabel, she loves it and it’s a very good size and great value for money
By Tracy
Response from MrFluffyFriend™· Oct 7, 2023
Dear Tracy, we're delighted to hear that Mabel, your Labrador, loves our huge fluffy pet bed! Providing comfort and value is what we strive for. If you ever need more pet products or assistance, please feel free to reach out. Best regards, Sarah Team MrFluffyFriend™
As my dog has aged, she’s nine, her energy level has waned a bit and since the pandemic she has increased anxiety wherever we leave. Because of these issues I took the chance on ordering your power bed. It arrived yesterday afternoon. When I placed it on the ottoman and told her it was hers, she jumped up, sniffed and immediately laid down. She loves it! I love that she loves it. I’m so glad I took the chance. Extremely pleased and it truly is helping her anxiety.
By Jo Anne M.
Response from MrFluffyFriend™· Oct 7, 2023
Thank you for sharing your heartwarming experience with our pet bed, Jo Anne! We're thrilled to hear that it's providing comfort and relief for your furry friend, especially during these times. Your happiness and your dog's comfort are our greatest rewards. If you ever need anything else, please feel free to reach out. We're here to ensure both you and your pet have the best experience with MrFluffyFriend™. Warm regards, Sarah Team MrFluffyFriend™
The bed is much smaller than anticipated as I went by weight if my dog as suggested, and as she's under 9 kg I bought the small. She would have been better with the medium. However she's tested it, slept in it and seems quite happy even if she does fall over the edge at times.
By Jacqui A.
Response from MrFluffyFriend™· Oct 7, 2023
Dear Jacqui, thank you for your feedback. We appreciate your honesty about the sizing experience. We're delighted to hear that despite the size, your furry friend is enjoying the bed. If you ever decide to go for a larger size in the future, we're here to assist you. Warm regards, Sarah Team MrFluffyFriend™
Ordered the fluffy blanket for Jackson to match his fluffy bed. He LOVES it. Both the blanket and bed are top quality and well made to stand up to Jackson’s energy. I have washed his bed many times and it comes out perfectly - I am sure the blanket will too. Thank you.
By Claure2009
Response from MrFluffyFriend™· Oct 7, 2023
Thank you for your wonderful review, Claure! We're thrilled to hear that Jackson loves his luxurious fluffy blanket and bed. Quality and durability are essential to us, and we're delighted that they meet Jackson's needs. If you ever have more questions or need assistance, please don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
Hi! Well the beds were too small for my dogs. I have a Yorkie small and I ordered a small but it was too small for her and then I ordered a large for my medium dog and it was too small also
By Vasquez A.
Response from MrFluffyFriend™· Oct 7, 2023
Dear Ms. Vasquez, we're sorry to hear that the bed sizes didn't quite meet your expectations. Your feedback is important to us, and we appreciate your input. We're here to help ensure you find the right fit for your furry friends. Please expect one of our representatives to send you an email. Best regards, Sarah Team MrFluffyFriend™
Réception de ma commande. Grande déception, en effet, l article est de médiocre qualité et ne correspond en rien à la photo mise sur le site. Souhaitant retourner l article , je demande le formulaire de retour. Comme par hasard, introuvable. On me propose pour éviter de ma "tracasser" de me rembourser 15% De la Somme payée !!! Refus de ma part et redemande à nouveau les modalités de retour. On me donne une adresse , EN Chine! Et bien sur les frais d expédition et Suivi à ma charge !!! Tres mauvaise expérience !!! Je déconseille de commander sur ce site
By Dulioust
Response from MrFluffyFriend™· Oct 7, 2023
Cher Dulioust, nous sommes sincèrement désolés d'apprendre que votre expérience a été décevante. Notre objectif est de fournir des produits de qualité et un excellent service. Nous nous excusons de ne pas avoir répondu à vos attentes. Nous apprécions vos commentaires et nous nous engageons à améliorer notre service. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter. Je vous prie d'agréer, Madame, l'expression de mes salutations distinguées, Sarah L'équipe MrFluffyFriend™
Sorry to see so many negative reviews as my dog loves both his bed and his new blanket. I had no problems with ordering, tracking and receiving (both very promptly). Thank you.
By Christine H.
Response from MrFluffyFriend™· Oct 7, 2023
Dear Christine, we appreciate your positive feedback and are thrilled to hear that your dog is enjoying both the bed and the new blanket. We're here to ensure a smooth experience for you and your furry friend, from ordering to delivery. If you ever have more questions or need further assistance, please feel free to reach out. Thank you for choosing MrFluffyFriend™! Sarah Team MrFluffyFriend™
Our pets...both dog and cats love this bed. So soft and cozy. They look so comfy and relaxed. Very satisfied with this purchase.
By Jeanne
Response from MrFluffyFriend™· Oct 7, 2023
Dear Jeanne, we're thrilled to hear that your pets are loving our pet bed! Providing comfort and coziness is what we aim for. If you ever need anything else for your furry friends, please feel free to reach out. Your satisfaction means a lot to us. Sarah Team MrFluffyFriend™
