Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My dogs love these beds.
By Brenton L.
Response from MrFluffyFriend™· Dec 7, 2023
Dear Brenton, we're thrilled to hear that your dogs are loving their MrFluffyFriend™ beds! Their comfort and happiness are our top priorities. Thank you for choosing MrFluffyFriend™ – where pet comfort meets quality. Best regards, Sarah Team MrFluffyFriend™
Tapis pour chien commandé le 19 nov, aucun mail de réception de la commande, payé le 19 nov , le 6 déc toujours pas livré !!
By PESENTI C.
Response from MrFluffyFriend™· Dec 7, 2023
Cher PESENTI C, nous vous présentons nos sincères excuses pour le désagrément que vous avez subi lors de votre récente commande. Notre équipe enquête activement sur ce retard et veillera à ce qu'il soit rapidement résolu. Nous comprenons l'importance de votre achat et apprécions votre patience. Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées, Sarah L'équipe MrFluffyFriend™
Excellent,speedy service And the pooches love their FluffyFriends so much I have recommended to my family and friends for their doggies
By Orla
Response from MrFluffyFriend™· Dec 7, 2023
Thank you for your pawsitively delightful review, Orla! 🐾 We're thrilled to hear that you and your fur babies are enjoying the excellent and speedy service provided by MrFluffyFriend™. It warms our hearts to know that the pooches love their Fluffy stuff so much! 🐶💖 We truly appreciate your recommendation to your family and friends – nothing makes us happier than spreading the joy to more doggies. 🌟 If you ever have any more feedback or queries, feel free to bark our way! 🐕 Wagging tails and heartfelt thanks, Sarah Team MrFluffyFriend™
J'ai passé une commande pour un coussin qui devrait être livré dans un délai de 7 à 14. Cependant, cela fait maintenant 15 jours et je n'ai toujours rien reçu. J'ai envoyé plusieurs mails, on m'a communiqué un numéro de suivi mais le statut de livraison indique toujours 'en cours de préparation" Je pense sincèrement avoir été victime d'une arnaque !
By Irene S.
Response from MrFluffyFriend™· Dec 7, 2023
Chère Irène, nous vous présentons nos sincères excuses pour le désagrément que vous avez subi. Notre équipe enquête activement sur le retard de votre commande et s'engage à résoudre ce problème rapidement. Soyez assurée que nous prenons vos préoccupations au sérieux et que nous nous engageons à assurer votre satisfaction avec MrFluffyFriend™. Nous apprécions votre patience et votre compréhension. Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées, Sarah L'équipe MrFluffyFriend™
Bought my 3 dogs their first Mrfluffyfriend’s beds. They arrived this morning and the 3 of them have snuggled in. They seem to have chosen their own colour and returned to that bed throughout the day too. They are 3 happy dogs. Just going to go back into the site to buy another one so I have a spare when it is time to give them a wash
By Katy G.
Response from MrFluffyFriend™· Dec 6, 2023
Dear Katy, we're thrilled to hear that your three dogs are enjoying their MrFluffyFriend™ beds! It warms our hearts to know they've found comfort and joy in their new cozy spots. We appreciate your loyalty and hope the spare bed adds even more happiness to their lives. Thank you for choosing MrFluffyFriend™ for your furry friends! Warm regards, Sarah Team MrFluffyFriend™
I usually read the reviews before I order something, but didn't do it for this product. One of my cats refuses to have anything to do with the bed, and the other reluctantly sleeps on it on occasion because I removed the bed she use to sleep on. I really hoped that it was all that Mr FluffyFriend claims it to be, but my cats don't agree. I bought a 20.00 bed from Walmart and both of them love that one! No problems with the shipping of the product. Did ask if they would take a 10% discount from my price as the email offering this 10% discount arrived in my email shortly after I had placed my order and I was told no. And based on these reviews I am not even going to attempt to return it to them, just not worth the headache.
By Deborah H.
Response from MrFluffyFriend™· Dec 6, 2023
Thank you for sharing your experience with MrFluffyFriend™, Deborah. We're sorry to hear that the bed didn't meet your cats' preferences. We appreciate your feedback and understand that pet preferences can vary. We're glad to hear that your cats have found comfort in another bed. Regarding the discount request, we apologize for any inconvenience. Our discount codes are usually sent after you have placed your order, and we are unable to apply discounts retroactively. This means it's applicable to your next purchase. We value your understanding. If you ever have further questions or concerns, please feel free to reach out to our customer service team. We strive to continuously improve and appreciate your insights. Best regards, Sarah Team MrFluffyFriend™
I ordered 4 XXL beds, one for each of my Labradors. They LOVE them! I was surprised at how quickly they snuggled in and slept soundly. High quality material in lots of colors to choose from. Customer service is great, also.
By Cindy L.
Response from MrFluffyFriend™· Dec 6, 2023
Thank you for your paws-itively delightful review, Cindy! We're thrilled to hear that your Labradors are enjoying their XXL beds from MrFluffyFriend™. Our team takes pride in providing high-quality materials and a wide array of colors to suit every pup's taste. We appreciate your kind words about our customer service. If you have any more wag-worthy experiences, feel free to share! Best regards, Sarah Team MrFluffyFriend™
Fluffy friend arrived, was shaken out and my dog absolutely loves it. I have ordered more for my other dogs too 👏🐾
By Consumer
Response from MrFluffyFriend™· Dec 6, 2023
Thank you for choosing MrFluffyFriend™, valued customer! We're thrilled to hear that your dog loves their new MrFluffyFriend™ bed. Your satisfaction is our top priority, and we appreciate your loyalty. Don't hesitate to reach out if you have any more four-legged friends who need some fluffy companionship! 🐾🌟 Best regards, Sarah Team MrFluffyFriend™
