Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
As soon as placed the bed on the ground both my pets jumped on it and have been snuggled together for hours. Really soft and fluffy.
By woziemoore
Response from MrFluffyFriend™· Jan 30, 2024
Thank you for sharing your experience with our MrFluffyFriend™ bed! We're thrilled to hear that both of your pets love it and are enjoying cozy snuggles for hours. Here's to many more fluffy moments together! Sarah Team MrFluffyFriend™
I Love the color and softness of the bed. The bed doesn't fluff out in 15 min.
By Cheryl
Response from MrFluffyFriend™· Jan 30, 2024
Thank you for your kind words regarding the color and softness of our bed, Cheryl. We're thrilled to hear that you're enjoying its cozy feel. If you have any further feedback or questions, please don't hesitate to reach out. We're here to ensure your pet's comfort and happiness. Warm regards, Sarah Team MrFluffyFriend™
My dogs absolutely love these beds, great quality.
By Denise H.
Response from MrFluffyFriend™· Jan 30, 2024
Dear Denise, We're thrilled to hear that your dogs adore our beds! Thank you for recognizing the quality we strive to provide. Here's to many more cozy moments ahead! Sarah Team MrFluffyFriend™
She is not a calm dog but when she settles she loved it. She tries to eat it and digs at it but I believe she enjoys it. Thanks
By Sandra
Response from MrFluffyFriend™· Jan 30, 2024
Dear Sandra, We're thrilled to hear that your fluffy friend enjoys the comfort of our product, even if her initial enthusiasm involves a bit of playful chewing and digging! We're here to ensure both you and your pet have a delightful experience. Thank you for choosing MrFluffyFriend™! Best regards, Sarah Team MrFluffyFriend™
I absolutely love the bed I bought. Most importantly my dog loves it as well. Thanks for a great product and helpful service.
By Jeff M.
Response from MrFluffyFriend™· Jan 30, 2024
Thank you for your glowing review, Jeff! We're thrilled to hear that both you and your furry friend are loving the bed. Providing top-notch products and service is what we aim for at MrFluffyFriend™. Feel free to reach out if you ever need anything else. Best regards, Sarah Team MrFluffyFriend™
My pointer mix loves his bed! I ordered and received the bed in good time. I would reccomend buying a larger bed than the size chart indicates. We are very pleased with our purchase.
By Susan Galloway M.
Response from MrFluffyFriend™· Jan 30, 2024
Thank you, Susan! We're thrilled your pointer mix adores the bed! Your feedback about sizing is valuable, and we'll consider it for future improvements. We're delighted you're pleased with your purchase! Sarah Team MrFluffyFriend™
I received one of the worst customer service experiences after purchasing a dog bed and crate pad. The dog bed never delivered despite a confirmation that it had. I notified MrFluffyFriend and was told they could not help in any way. It would be up to me to file a claim with the USPS to track down the lost package. After explaining and providing evidence that it is poor service to not assist your customer, I was again told they couldn't do anything. Unfortunately, I will never know if their product is good or not.
By CJ
Response from MrFluffyFriend™· Jan 30, 2024
Dear CJ, We're truly sorry to hear about your disappointing experience. Your feedback is invaluable, and we'll strive to improve our customer service processes to better assist you and others in the future. If there's anything we can do to rectify this situation, please don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
My dog loves his new dog bed. He spends all his time sleeping on it. He's so much more relaxed and would rather sleep on his bed while we eat, than beg for a bite. I was totally amazed by that alone, but he used to follow me wherever I went, now he'll open one eye, perk up an ear, see where I am and go back to sleep. Pretty amazing, I can use the bathroom alone, yippy!
By Charlotte G.
Response from MrFluffyFriend™· Jan 30, 2024
Dear Charlotte, We're thrilled to hear that your dog is enjoying his new MrFluffyFriend™ pet bed! It sounds like he's found his perfect spot for relaxation, and we're delighted to have been a part of making him feel more comfortable. Thank you for sharing your experience with us! Best regards, Sarah Team MrFluffyFriend™
