Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My 14-year-old arthritic pit bull went right to the bed the minute I laid it down. He loves it. Thank you so much for your fine product. Len
By LEN
Response from MrFluffyFriend™· Feb 4, 2024
Dear Len, We're delighted to hear that your 14-year-old arthritic pit bull adores our bed! Thank you for choosing MrFluffyFriend™. If you need anything else, we're here to help. Warm regards, Sarah Team MrFluffyFriend™
These are so dang fluffy my dogs now refuse to sleep on our bed!!!!! I could never imagine such a thing. Well, heck, now there's more room for us and they are happy as, well, dogs w. Mr Fluffy Friend beds. Which is the happiest it gets.
By Wendy T.
Response from MrFluffyFriend™· Feb 4, 2024
Thank you for sharing your experience, Wendy! We're thrilled to hear that your dogs are loving their MrFluffyFriend™ beds so much that they've reclaimed your bed space. Happy dogs, happy owners— that's what we aim for! 🐾 Sarah Team MrFluffyFriend™
Two weeks in and our Golden Doodle likes her new bed. Reading other reviews on here, I’m unsure why they are alluding to thin filling. Our’s seems appropriately filled and conforming to our dog. I took the advice of the website’s bed sizing for our 28 lb. doggo and it does seem a tad small. I wish we would’ve gone one size larger but she’s happy.
By Scott O.
Response from MrFluffyFriend™· Feb 4, 2024
Thank you for sharing your feedback, Scott! We're thrilled to hear that your Golden Doodle is enjoying her new bed. We appreciate your trust in MrFluffyFriend™. Should you have any further questions or concerns, please don't hesitate to reach out. Happy snoozing! Sarah Team MrFluffyFriend™
My mastiff loves her new bed
By Don H.
Response from MrFluffyFriend™· Feb 4, 2024
Thank you for sharing, Don! We're thrilled to hear that your mastiff is loving their new bed. If you ever need anything else for your furry friend, don't hesitate to reach out. Sarah Team MrFluffyFriend™
Arnaque !! Le tapis n est pas si luxueux que ce qu ils en disent ...une étiquette made in china .. ce produit est un produit que l on peux commander sur "temu" a 28€ .allez voir par vous même ! Ne perdez pas votre argent !! Fuyez !! Dès le deuxième jour mon chien a réussi en grattant un peu pour se nicher a faire un trou dans le fond du panier ... Nul ! Vraiment nul .
By Viirgiiniie R.
Response from MrFluffyFriend™· Feb 4, 2024
Cher Viirgiiniie Richard, Nous apprécions vos commentaires concernant votre expérience avec notre produit. Nous nous excusons pour tout désagrément qui aurait pu être causé. Il semble que vous ayez déjà contacté notre équipe de support client pour obtenir de l'aide, mais nous ne sommes pas en mesure de vérifier car vous n'avez pas fourni votre numéro de commande. Cependant, si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous envoyer à nouveau un e-mail à [email protected] afin que nous puissions vous aider à résoudre le problème. Nous nous efforçons de fournir des produits de haute qualité et de garantir la satisfaction du client. Cordialement, Sarah Équipe MrFluffyFriend™
Customer service is poor. I have been trying to return the items I ordered as I’m not satisfied with them. Their website says satisfaction guaranteed yet they are refusing to let me return the items. Buyer beware they do don’t honour what they are advertising.
By Julie B.
Response from MrFluffyFriend™· Feb 4, 2024
Dear Julie, We apologize for the inconvenience you've experienced with our customer service. Your satisfaction is paramount to us, and we're committed to resolving this issue promptly. We will be reaching out to you again via email, and we'll ensure your concerns are addressed. Warm regards, Sarah Team MrFluffyFriend™
Jolie coussin mais dispendieux pour la qualité
By Pascal P.
Response from MrFluffyFriend™· Feb 4, 2024
Merci pour votre retour concernant notre lit pour animal de compagnie, Pascal. Nous apprécions votre point de vue sur la qualité et les prix. Nous nous efforçons d'offrir valeur et confort à nos clients et prendrons en compte vos commentaires pour des améliorations futures. Cordialement, Sarah Équipe MrFluffyFriend™
Well..I bought the small size for our rather large Yorkie ,Bertie…Yes it was fine but he couldn’t stretch out in it as is his want….so our cat Nessie decided to take it over! I then bought another this time a large and he loves it…won’t sleep in it during the day prefers his old bed for that or the sofa…come evening he is in there like a shot and stays there only getting up for supper or his visit to the garden…so thank you we are one happy family!
By Veronica D.
Response from MrFluffyFriend™· Feb 4, 2024
Dear Veronica Davey, We're delighted to hear that Bertie and Nessie are enjoying their MrFluffyFriend™ beds! It's wonderful that Bertie has found his cozy spot for the evenings, and Nessie seems to have claimed the small one with gusto. Thank you for making us a part of your happy family! Warm regards, Sarah Team MrFluffyFriend™
