Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
I wish I had video taped his reaction when he spied his new bed. He went running for it and took a flying leap in, and instantly settled in for a snooze.
By Patricia A F.
Response from MrFluffyFriend™· Feb 7, 2024
Thank you for sharing such a heartwarming moment, Patricia! We're thrilled to hear that your fluffy friend instantly took to his new bed with such enthusiasm. Moments like these truly warm our hearts. Warm regards, Sarah Team MrFluffyFriend™
Our Border Collie (Lexi) was born with arthritis in both hips and has to take meds daily. The MrFluffy helps with her discomfort, and she seems to love it. We are very thankful for that! We also have a cat, Lulu that runs the household. She is about to be 13yrs old and weighs a total of 7 pounds and Lexi is scared of her. She decided she likes it too and she doesn't share at all! So, we will be ordering another one. We are truly pleased with MrFluffy!!!!
By Lexi's M.
Response from MrFluffyFriend™· Feb 7, 2024
Dear Lexi's Mom, We're delighted to hear that Lexi is finding relief and comfort with MrFluffyFriend™! It's heartwarming to know that our product is making a positive difference in her life, especially considering her arthritis challenges. It's also adorable to hear about Lulu's newfound love for MrFluffyFriend™, even if she's not keen on sharing! Thank you for sharing your experience with us, and we look forward to serving you and your furry companions again soon. Warm regards, Sarah Team MrFluffyFriend™
My male cat required the amputation of one of his rear legs. I bought a small bed to leave on the floor for easy access. He went to it immediately when we got home two weeks ago and has returned to it to spend night and day ever since. If he gets up and stumbles, he hurries back to the his fluffy nest. He has other bed choices, but Mr. Fluffy is definitely his preferred safe spot. Thank you from both of us!
By Barbara P.
Response from MrFluffyFriend™· Feb 7, 2024
Dear Barbara, We're thrilled to hear about the comfort MrFluffyFriend™ brings to your cat, especially during such a challenging time. It warms our hearts to know that our product serves as a preferred safe spot for your furry friend. Thank you for sharing your experience with us! Warm regards, Sarah Team MrFluffyFriend™
Merlin fits into this bed much better either curling up or stretching out and i find when he sleeps in it he has a much more sound sleep.....but he is always on the move so he is either on his bed on the couch on the floor or snuggled up on my lap as soon as i sit on the couch!
By Judie W.
Response from MrFluffyFriend™· Feb 7, 2024
Dear Judie, We're delighted to hear that Merlin is enjoying his new bed! It sounds like he's truly found his comfort zone, whether he's curled up, stretched out, or snuggled up on your lap. Thank you for sharing Merlin's cozy moments with us! Best regards, Sarah Team MrFluffyFriend™
So far so good! Fluffy and plush as described. Big enough for my lab and she seems to love it. Only reason for 4 stars, I've had it 48hrs and can't speak to durability or washability.
By Meredith C.
Response from MrFluffyFriend™· Feb 7, 2024
Thank you for your feedback, Meredith! We're delighted to hear that your fluffy friend is living up to expectations and that your lab enjoys it. We hope it continues to bring joy and comfort. Should you have any questions or concerns about durability or washability down the line, please don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
The product was perfect as requested. My dog Poochie has now two fluffy beds and really enjoys them. It really calms her down and diminishes her anxiety. Congratulations for coming up with such a great product!
By Helen
Response from MrFluffyFriend™· Feb 7, 2024
Thank you for your kind words, Helen! We're thrilled to hear that Poochie is loving her fluffy beds and that they're helping to ease her anxiety. If you ever need anything else for Poochie or have any questions, feel free to reach out. Sarah Team MrFluffyFriend™
This company offers a 30 day satisfaction guarantee. I realised after delivery that the 2XL bed was far to big to fit into a large drum washing machine and to hand wash it as they suggested wouldn’t be possible due to the size and weight of it when wet so I asked to return it. I agreed with paying the return postage costs but what they don’t make clear is that this company is based in China!! They clearly know that to return an item of this size to china would cost as much as the item itself so they are pretty much assured that customers will end up keeping it. I will in future be more careful with what I buy advertised on Facebook.
By Madeleine F.
Response from MrFluffyFriend™· Feb 7, 2024
Thank you for sharing your feedback, Madeleine. We apologize for any inconvenience caused by the return process. We understand your frustration and will work to improve our communication regarding return locations. Upon checking, a refund has been successfully processed for your order. Best regards, Sarah Team MrFluffyFriend™
Easy to use website, delivery came in a reasonable timeframe. Our Weimaraner is an anxious dog - however the instant he lay on this - he snuggles in and relaxes. If you cant find him around the house - you know he is on his bed! Would highly recommend this product!
By Fiona N.
Response from MrFluffyFriend™· Feb 7, 2024
Thank you, Fiona! We're delighted to hear that our bed has become your Weimaraner's favorite spot for relaxation. Your recommendation means the world to us. Cheers to many more cozy moments with MrFluffyFriend™! Sarah Team MrFluffyFriend™
