Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Got this for my sons dogs, hogging people beds. They love "their" fancy bed and if one gets off, another gets on. At night they are all cuddling together. Everyone is happy.
By Carol J.
Response from MrFluffyFriend™· Dec 10, 2024
Thank you so much for the wonderful review, Carol! We're thrilled to hear that your son's dogs love their new bed and enjoy cuddling together on it. It’s great to know everyone is happy and comfortable! 😊
This is the biggest piece of crap! It looks NOTHING like it’s advertised! Do yourself a favor and order one from Costco! Junk
By Jeff “the review king” P.
Response from MrFluffyFriend™· Dec 10, 2024
Hey Jeff! We're really sorry to hear that you're not happy with your order. We totally get it, and we've gone ahead and sent you an email to help sort things out. Just pop into your inbox to see what we've sent over. Thanks so much for letting us know, and we really appreciate you hanging in there with us.
The 15 days to deliver the item is way too long. I paid $69 for a dog bed worth about $30. The internal diameter of the bed is only 17 inches, my dog does not want to lay in it. I will give the bed to a local animal shelter. Please refund my money now.
By Joe
Response from MrFluffyFriend™· Dec 10, 2024
I just wanted to let you know that one of our customer support folks is already on it and they'll send you an email to look into the issues you're facing, Joe. We're really sorry for any trouble this has caused you, and we're here to sort things out. Thanks so much for letting us know! Take care!
My dog LOVED his new bed immediately🥰
By Karen G.
Response from MrFluffyFriend™· Dec 10, 2024
Thanks a million for the amazing review, Karen! It's just the best to know that your pup took to their new bed like a fish to water. 🐶❤️ Your kind words really mean a lot to us! Keep those tails wagging!
Our pup loves this bed without a doubt, thank God- it only took us 3 times find the perfect bed! Our puppy definitely has anxiety and the first night with this in our room, he slept on it all night and did not tear it up. I'm so glad we found this! The only thing I didn't like was the shipping, it could be much faster other than that it is worth every dollar!
By Emily B.
Response from MrFluffyFriend™· Dec 10, 2024
Thank you so much for your wonderful review, Emily! We're so happy to hear that your pup loves the bed and that it helps with his anxiety. We understand the shipping could be faster, and we’re working on improving that. We appreciate your feedback and support!
I ordered 2 blankets for £50 over 2 wks ago and still not received so cannot leave a review
By Shirley
Response from MrFluffyFriend™· Dec 10, 2024
Hi Shirley, I appreciate you getting in touch. I'm sorry, but without an order number, it's a bit tricky for me to look up where your purchase is at. Have you had a peek in your email? Sometimes those updates end up in the spam or junk folder, so it's worth checking there too. If you're still not seeing anything, don't worry! Just drop us a line at [email protected] with your order details, and we'll be more than happy to help you out. We'll do our best to track down your order's whereabouts for you.
My dog loves her new bed no sooner had I unwrapped the bed placed it on The floor she was straight in there. She loves it so much I ordered a second one
By Shane
Response from MrFluffyFriend™· Dec 10, 2024
Shane, thank you so much for the great review! We're thrilled to hear that your dog loves her new bed and that you decided to order a second one. 🐾😊 We truly appreciate your support!
Quand je lis les avis, je constate que nous avons tous les mêmes problèmes de livraison, notification de colis livré et rien, ni sans la boîte aux lettres ni autour du domicile... Les échanges par mail semble être répondu par un bot ou une IA... Fuyez, ce site...
By Jeff C.
Response from MrFluffyFriend™· Dec 10, 2024
Nous sommes désolés d'apprendre vos inquiétudes concernant la livraison, Jeff. L'un des membres de notre équipe de support client vous a déjà aidé et vous a fourni des instructions pour vous aider à localiser votre colis. Veuillez vérifier votre courrier électronique pour connaître leur réponse et n'hésitez pas à y répondre directement si vous avez besoin d'aide supplémentaire. Nous sommes là pour vous aider à résoudre ce problème.
