MrFluffyFriend™Reviews of mrfluffyfriend.com

My goods, which were intended to be a Christmas present, haven’t yet been delivered (it’s now 27th Dec) despite several reminders from me and apologies from the company, there is still no sign of delivery.

I never received my 2 beds in my order or any updates. Christmas is over. I had to buy another bed for gift. I've sent 16 emails. I have no response from anyone and no bed.They have no phone number so they can ignore your emails easily enough. I have bo beds and zero customer service. Update...it looks like a lot of customers waited a long time. Is a month long wait normal? If a moth is how long you wait Just tell everyone this. Let's see. Still waiting. Dog beds track to a warehouse in Illinois. Been there 30 days now.

Absoluter Reinfall! Finger weg Abzocke! Das Produkt sieht GAR NICHT so aus wie beworben. Wir haben das XXL bestellt und sind extrem enttäuscht. Es kommt direkt aus China, das erste was auffällt ist der beißende chemische Geruch. Des Weiteren ist der Boden extrem hart - die Seiten fallen ab und sind fast gar nicht gefüllt. Wenn ihr das haben wollt bestellt es auf Temu für 12€ mehr ist das Teil nicht wert. Abzocke.

I would leave absolutely no stars for this company. Same issue as many others. I ordered a dog bed from them on December 9th, today is December 26th closer to December 27th really! I have reached out twice to check on the status of my order and both times have been told not to worry my order is making its way through USPS and to give it a few more days! I call BS, the tracking # I was given only after I inquired the 1st time, has not moved from Elk Grove Village, IL since December 14th. Common sense would tell you on December 23rd, my last inquiry that there is an issue. I know USPS has issues but nothing moves this slow through their system. I have sent a final email tonight letting them know to cancel my order. I could have ordered a bed similar to theirs through Amazon and would have received it 3 times or more by now. Contacting CC company tomorrow to dispute the charge! Lesson learned again, don’t fall for anything advised on Instagram! My guess is the bed is coming from China and that is why it is taking so long!

After receiving the shipping confirmation email I always track my orders to see when they'll arrive I noticed that my order in a 6 day period was arriving and departing awaiting pick up in the same town. I reached out to them and each time they responded back quickly every time keeping me updated on what was going on. Most times with other companies its like 2 or 3 days before you hear a response back. MrFluffy team responded back within the hour if not sooner. I emailed them to let them know I'd received my order and sent them pictures of my 3 furry friends...I just got done ordering my second bed from them...they have a great team and they are true to their word when it comes to customer satisfaction

My order still have not received order, ordered 12/7,creditcard went thru immediately . no communication even with an order # and status

As a senior citizen, I order most purchases on-line with good results; excellent prices, fast delivery, and complete satisfaction then I tried doing business with Mr.fluffly friend. Do not, I repeat, do not do business with them. They won’t deliver your order as promised, and they won’t respond to multiple email requests for a missing delivery. The company is a fraud! Dr. James and blame the post office for the

Another disgruntled customer. I have no bed for my dog and it has been sitting in transit in Illinois since 12/15. I ordered it 12/14. No sign of it I emailed NUMEROUS times. I’m still waiting for a response.