MrFluffyFriend™Reviews of mrfluffyfriend.com

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2.9/ 5

Poor

11,886 reviews

MrFluffyFriend™2.9Poor

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About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on The Fair Hearing: 2026

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Jan 27, 2025

Not so great

I bought a Large grey bed for my dog. I ordered it on 5 December, 2024 and it arrived on 8 January, 2025. Opening the box and removing the plastic wrap I can atteset to it being shaggy. However, it was very light, flimsy, and not at all what I expected. It is very thin, and maybe an inch or two thick. Around the edging, roughly 5 inches toward center, all around is a stitched edging. That seam is simply material top sewn to bottom. None of that area is strong enough to hold up as an 90 degree border. This started as a big disappointment. BUT,**My dog's reaction should really be all that matters. I moved to an open spot on the floor and laid the bed down. Coby, my English Black Lab, came over and sniffed all around, stepped across the center, then turned to me. I said, "down". He went down, popped back up, and walked off the bed refusing to get back on. This purchase was a very expensive failure. He do not like it. There is no coaxing him back. He was not impressed. We donated the bed to the dog shelter. Hopefully, some other dog will find some benefit.

By Barb C.

Response from MrFluffyFriend™· Jan 28, 2025

Howdy, Barb! We are truly sorry to hear that it did not meet your expectations, and we understand how disappointing it can be when a product does not live up to what you envisioned for your beloved Coby. We appreciate your feedback, which helps us improve our products and services. It’s clear that the quality and comfort of the bed fell short, and your experience with Coby's reaction highlights the importance of finding the right fit for your furry friend. We completely empathize with your situation, and we commend you for your kind decision to donate the bed to a shelter. We want to assure you that our team is committed to resolving this matter for you. A dedicated team member who handles your order will be reaching out shortly to discuss the best resolution and ensure your satisfaction. Your experience matters greatly to us, and we hope to turn this around for you. Thank you once again for your understanding and for giving us the opportunity to address your concerns.