Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
23 reviews
Mr. Duct CleanerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mr. Duct Cleans cleans air duct and HVAC systems and provides other goods and services to improve indoor air quality.We’ve produced over 13,000 commercial and residential projects since 2009. We use only uniformed, background checked employees to perform their tasks in your home or office. Mr. Duct Cleaner employees wear shoe covers in your home, arrive on time and make sure that we don’t make a mess by covering your belongings and furniture with plastic sheeting. As a state of Texas Class B HVAC license holder, we can clean the entire air conditioning and heating system and use chemicals as needed to reduce spores from mold, mildew, fungus and germs. We also have a great product, the Aerus Air Scrubber. Proven to eliminate mRNA viruses like Covid-19, it can also greatly improve your indoor air quality. Mr. Duct Cleaner cleans air duct and HVAC systems for many reasons: mold remediation, remodel, fire or water damage, just bought a home, remove allergens and dust. We’re expanding across the US and currently have six locations in the Dallas/Fort Worth area, one location in Austin and one in San AntonioOne of the best tips we can offer is to replace your 1” filter every 30 days and your 4” filter every 90 days. And on days where the temperature allows, open your windows and let the fresh outside air in.
Mr. Duct Cleaner (mrductcleaner.com) has 23 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 6 reviews with 1 star · Clear filters
Terrible company to work for. Rude management, unorganized procedures. It's a pyramid scheme and they overcharge customers. None of the employees are well trained and it's not the employee's fault, it's management.
By Oculus M.
This company is a scam. They sent a technician who upsold what we needed, which was fine. I gave a deposit and then scheduled a future appointment. I learned 1 week before our appointment that the company's technician ran away with my money and I needed to recollect my deposit. They are not taking responsibly for the stolen payments from their own employees and cancelled the appointment for the actual duct cleaning. Be very careful with this company.
By Laura M.
Technician came out to perform an $89 cleaning of the dryer duct. He checked a few things and said it was clogged and would be $400 to clear the clog. So I had to pay $93 not to get ripped off for $400.
By Jake K.
I had my Dryer Vent (rooftop of ranch home) cleaned on May 26, 2025. Bird nest and debris removed for $140.00 with coupons and being a repeat customer. I called them back less than a month later (June 17, 2025) to remove another bird nest and was told that would cost me $200.00. What do you think I should do? Hire Mr. Duct again or find a different company more willing to treat me as a repeat customer?
By Mary D.
Horrible. Pictures were promised but never produced. Many other problems. One guy did most of the work, the other two hardly did anything. Long lunch break. A guy tried to access a duct with a ladder on stairs. The guy fell. Another worker yelled “Dad” and rushed the guy out of the house. They were in such a hurry, they left the phone charger at least one of them were using to charge their cell phone. I was glad they were gone and didn’t have time to complain. I’ve been meaning to leave a public review, but just didn’t find the time with so many other home projects.
By Steve
Response from Mr. Duct Cleaner· Jul 22, 2022
Steve, thank you for your follow up. Photo link is on it's way to you now! We would love to have the chance to come out to your home as a follow up to the project, if there are any issues to address. Please call or text me - Les Clow - Founder of Mr. Duct Cleaner - 469-260-6500. Thank you for the opportunity to serve you and help with your indoor air quality needs.
It was an unpleasant experience as the dust still gets in the room so unsure on the cleaning even after 2 attempts. The cost was on the higher side but outcome doesn’t match its value, I’m trying other options and let you choose what’s best for you!
By Recent C.
Response from Mr. Duct Cleaner· Jul 19, 2022
We would love to have the chance to come out to your home as a follow up to the project. We were contracted to complete a one system clean. I would like to see if the affected areas are part of that system or one that we were not contracted to clean. Please call or text me - Les Clow - Founder of Mr. Duct Cleaner - 469-260-6500. Thank you for the opportunity to serve you and help with your indoor air quality needs.
